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April 22, 2008
paid for items not received
was scammed by this phoney company. How are these people able to still operate?
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March 7, 2008
Products never delivered!
Ordered the fugitive on dvd in november 2007,was informed it was shipped twice did not arrive. Company said i could get money back from bank!
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February 18, 2008
Money taken, dvd's not received!
I, as everyone else, placed an order at the beginning of December for a Christmas present for my brother - dvd's that I cannot buy in the UK. The money was taken straight away from my credit card, which I pay in full each month. I did receive some correspondence from them apologizing for the delay, which I accepted.
It is now mid-February, I have sent email after email, to various addresses and still not response, or dvd.
Do not trust this company!
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February 8, 2008
Wrong DVD's and never did send the right ones!
I ordered a set of DVD's Nov. 7, 2007. They shipped them to the wrong address (or so they said in their e-mail). They shipped them again to arrive between Dec. 6-8. The WRONG DVD's arrived on Dec. 20th. I e-mailed them. They said "sorry about that, we will reship and you will receive them by next week". HA! It's now Feb. 8, 2008 and I have NOT received them. I originally went through a well respected web site--PBS which I will never do again. It's all a racket!!!
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February 6, 2008
Fraud and cheating!
I ordered a DVD collection from them at the beginning of Dec. and never got them. they had NO PROBLEM TAKING my money of course! There goes my dad's $70 christmas present!!! NEVER got any information from them and never got the DVDs. Is there any way to get the money back or even just get the merchandise i ordered...
DON'T EVER ORDER FROM THEM!!!
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January 24, 2008
Never got the DVD that I ordered from DVDPlanet.org
I ordered 3 sets of dvd that costs me $193.00 that includes the foreign exchange, and that happened in Nov. 2007. I cancel the ordered, because I never received it. I last e-mail to them on Jan.11th. asking for my refund, and they told me it will take 4-7 days to refund it. It is now passed the dates and I still DON'T HAVE MY REFUND!!! What can I do to get my money back? This is terrible that these people can take advantage of people when we are thinking that the services is like any other company. Help I want my money back!!!
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January 22, 2008
Scam and cheating!
I ordered a DVD set in December 2007. I paid for the order. I haven't received a shipment yet. The site doesn't respond.
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January 12, 2008
Product never received!
Like all of the others on this page, I ordered the Get Smart collection at the beginning of Dec 2007. I received an email of shipping Conformation and was told I'd have the DVDs before Christmas. My mother is very upset as her credit card has been charged for just over $100 AUD and couldn't give my dad his much looked forward to Christmas gift. As we are in Australia we didn't even get a tracking no. The site had shut down by the time I went to contact them. Like others I had just assumed the site was part of DVDPlanet.com.
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January 8, 2008
No merchandise received
I purchased the carol burnett dvd collection for 69.99. reading your complaints, you guys are further down the road I am on. I will contact my credit card company and dispute. If there is any other way of holding this company accountable, I am listening. What is also interesting is that there is a dvdplanet.com which I accidentally contacted trying to get information, probably not a coincidence.Thanks
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January 7, 2008
never received order
I order the Get Smart Collection as a Christmas gift for my husband
on Dec.5,2007. It is now Jan. 7,2008 and have yet to receive my
shipment. Certainly this company needs to be exposed as dishonest.
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