This subsidiary of E*Trade is just as careless as the parent company.
Back in January 2010 I made over a $5, 000.00 payment from a linked E*Trade account, to basically pay off the card. Well it got done as I verified on-line a few days later. It showed only a small residual balance due.
I even have the prints of the detailed statement showing the payment debited from one account and crediting the VISA.
Well.. now 3 months later I see a drop in my credit score and an "adverse" rating from E*trade Bank saying I was past due on the $5000.00.
THEY EFFECTIVELY LOST A RECORD OF MY PAYMENT BE REVERSING IT OUT AND DID NOT EVEN PUT IT BACK TO THE ACCOUNT I PAID IT FROM. Sorry about caps, but folks have to read this.
Now the burden of proof is on me to show I paid it, but their computer somehow lost all the details of my transactions!!!
E*Trade & their bank have effectively stolen $5000.00 from me and can't seem to find it!
So now I have to file a dispute with TransUnion et al and go to my expense to show them the error they made.
INCOMPETENT BOOBS IS ALL I CAN SAY
Stay away!!! Use caution, this out-fit has issues.