I was finally able to get ahold of a live person by calling 1-866-549-0248. I was told they would cancel my membership for the current month and reverse the $59.69; however, it would take 7-10 business days to appear at my bank as a credit. I was then told I would have to write to the corporate office for a refund of previous months charges, as I did not call to cancel within the time frame. I again told her I attempted to call when I first became aware of the charges last month but could not get a live person to answer the phone. I asked for the phone number to the corporate office but was told they did not have that information. She again said I would have to write to the corporate office requesting this, including information such as my name, address, phone, email addy, and signature. It's worth a try. If anyone is intersted, the address she gave me is:

EZ Grant Source Corporate Office
51 West Center Street, Suite 621
Orem, UT 84057