My video was working perfectly, except that suddenly it was not recording sound. They claimed that it worked perfectly in the workshop but it did not work at my home. They took it back and returned and then took it back and then returned ad nauseum. They claimed that my videos were too old when they had been working perfectly before. I gave up nearly three weeks ago, and am waiting for them to contact me about my video. My contract number is 07000012051 and my job number is IBH006051. I want then to make good my video machiine, and also my videos, about 5.

Trying to contact Head Office is a physical impossibility, you get 7 ludicrous options, and when I tried the most relevant I got through to some department in Edgars.