i called early moments to in jan. 2011 to gets 5 books with a free tot bag for my sons 4th birthday. i never recieved them and noticed on my checking account they charged me $20, i called around march 21st 2011 to see why, they said i joined them as a member i sat there and argueed with them for a half hour bout the fact that i didnt join them and told them i havent recieved any packages and that i want my money back! they told me i would have to either keep the books or send them back to get my money back! on april 2nd (my sons birthday party)! i finally recived one set of books not even the first set that i ordered i waited just a little longer to see if the first set was going to show up no it didnt! so i called back i finally just got so fed up that i told them to just give my whole $5 back!!! ugh NEVER NEVER NEVER use this company if that is even what they are!!! IT DOES NOT TAKE 4 MONTHS TO GET BOOKS IN THE MAIL

Early Moments is recieving monies from stolen credit card numbers. When you call the customer service they give you the runaround and say they have no way of knowing whose account the money is going into. This smells fishy and they need to be more accountable to safeguard peoples money.

Bad business all around.