I ordered the Baby's First Disney books for my 2 month old back in March 2011 and I received the initial package of books paid the bill on time and was expecting to get another shipment and I never did so I finally contacted them in June by email asking why that was and the response just said that my membership had been discontinued and that they had a number of other programs I could enroll my child in. So I sent a reply to them saying that I was asking WHY it had been discontinued and their response to that was that the club I was signed up for had been discontinued and that the books were no longer available. I went to the website and you can still order the books, so why is she telling me they are no longer available even though people can still sign up for that club. Also if it really has been discontinued, it would be nice to receive something telling me that it had been instead of just never getting my shipment and wondering why.

Early Moments is full of BS. I registerd with them in march 2010 for my 3 year old and my co-workers unborn baby. From March 2010 to Sept 2010 I was charged for books 4 different times and I never received them. The service sucks.

they charge our cc without authorization.

I recently had a baby boy. After I had him, I started receiving all kinds of offers for different baby items, clubs, etc. One was an offer from Early Moments book club to receive a free gift (pay only shipping of $4.99+tax). I paid the $4.99+tax and a couple weeks later received the gift in the mail. I knew that most of these things have a catch and you have to cancel or they'll continue to bill you. I received my gift on a Friday and the following Wednesday Early Moments helped themselves to another $20.11 from my checking account for the next set of books. I didn't even have 3 full business days to call and cancel. Now, to top it all off... When they took this $20.11, it overdrew my checking account!!! Now I have over $50 in overdraft fees because of this. I've called and spoken with 3 different people and finally spoke with a supervisor who told me that the money would be refunded in 3-5 days if I sent them a copy of my bank statement. Well, now it's been 2 weeks and I still have yet to see my money or hear from anyone. I finally received the "$70" books and just "returned them to sender". My next step will be the BBB and Attorney General. $50 isn't much to some people but it is a lot to me and especially when it was totally wrong what they did! They sell junk and I will tell everyone I know not to fall for their scam!!!

This company has been sending poor quality books to the wrong address for over 1 year. The website they list www.HomeClubs.Scholastic.com has no link to this firm. All I want to do is cancel my account. WHERE ARE THESE PEOPLE!!!