Earthlink Internet

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Category: Services

Contact Information
United States

Phone number: 1-800-719-4660

Earthlink Internet Reviews

bigbruceski April 24, 2009

Earthlink keeps charging me, account closed

Earthlink keeps charging my card for my sons internet account that he canceled 20 months ago.
Earthlink keeps charging my card because when I chanceled the account I did not have the password.
Earthlink keeps charging me after I closed my bank card so they could not charge my card.
Earthlink now is billing me by mail for a acount thats been canceled.
Earthlink is in India you can't understand them, everytime I call I think they got it. Close the account!
Earthlink will not stop charging me for the account!

August 28, 2008

cancellation/additional payment

Attempted to cancel my earthlink access on July 31, 2008.
Earthlink billed my credit card 5 days later for the next monthly payment.
Contacted customer service, they informed me that my service was from 7/30 to 8/30 and that my account would be consider closed as of 8/29/2008.
This of course, was not the story I received on 7/31/2008. I was assured on July 31st my account would be closed as I requested.