Easy Jet flight

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Category: Travel

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Easy Jet flight Reviews

Muhammad Irfan Hussain March 16, 2011
Offensive attitude of a male attendant
I want to complain about the only male attendant at the above flight. I believe his name was Cairan.
He was a bit too offensive to me in talking and threw my luggage from the overhead locker when only few people entered in the aircraft.

I was among the first few passengers in the aircraft and put my bag and jacket in the overhead locker and sat at the window seat. This male attendant came to me and asked if that is my bag. When I replied in positive, he took my bag out and threw to the seat next to me and asked to put under the seat. I asked him that it’s a large bag and can not be fixed under the seat and informed him that due to this reason, I stood in the queue for about an hour so I can find some room in the overhead locker particularly when most of the overhead lockers were empty.

He didn’t agree and also took my jacket from the overhead locker and put on the seat again mentioning that he wants room for other passengers.

I was shocked on his behavior that why he’s asking this only to me, as I thought I have the equal right to use the overhead locker. I protested and said ‘Do you also want me to fit under the seat so you can create room for someone you like”. And he replied! “Yes you can go under the seat if you want” and walked away leaving my large bag and jacket at the empty seat.

I can understand the reason of this disgraceful attitude – I am an Asian. He didn’t do this to anyone else, as I kept watching him afterwards.

This attitude is totally unacceptable and I would seriously think before using Easy Jet flights in future unless I am told that this attendant has been questioned and this will not happen again.
Per D.Pedersen October 4, 2010
Mssing payment of compensation
Easy Jet cancelled the flight EZY2798 from Bruxelles Intl. to Milan Malpensa 05.Juli 2010.

The reason being that they where delayed into Milan so there where no pilots allowed to fly anymore !

Typical problem for them where they have such delays because they work with the limited amount of pilots etc. and will not pay for their accomodation outside their home airport. How else can they be cheap, they run a but company!

Naturally they wait to tell till just before scheduled take off, though they know the problem at least 2 hours before!

The EU regulation then make them have to give you a new flight ASAP and if they can not they have to pay a flight with another company, but when they wait there is no earlier flight then there own next morning!
One has to go online and re-book on via internet, not always so easy when out of office, but I managed!

Further they have then to pay hotel and dinner, plus they have to pay a 250€ compensation, but they have no official way to claim such compensation in ther complaint system! Going in claiming refund made them wake up and demand that I proved my reservation was not for the next day from the beginning! They had officially changed my booking to be from the next day from the beginning!!!

Fortunately I had my original ticket probing my flight was on the 5. of July and after they had this send to them they admitted and finally promissed to send the refund July 16.
But now in October the money has still not arrived!!!

So they lie and cheat and could not care less what the EU regulation tells, they know very well that to go via court costs more than the 250€ !!

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