How simple is it to order a sectional and coffee table??? Upon the first delivery we noticed a chip in the wood of our coffee table and was told we can keep it while the replacement was being ordered. The sectional looked fine, so we thought. The next week the friendly delivery men arrived with what we expected to be the replacement coffee table. Instead it was another sectional! Confused, we declined the second sectional and turned the delivery men away. After they left we called customer service (Debbie) and asked why we didn't receive the coffee table and was told that the reason why a second sectional was being delivered was because the FIRST one wasn't scotchguarded (which we paid extra for)!! The lack of communication blew us away! NOT ONCE DID ANYBODY EVER MENTION THAT THE FIRST SECTIONAL WAS NOT SCOTCHGUARDED!!! IF THEY DID WE WOULD HAVE ACCEPTED THE SECOND DELIVERY! Of course if someone is expecting a coffee table, but another couch shows up without explanation, that couch would be turned away. At least another week passed and the THIRD delivery of what was supposed to be the coffee table and newly scotchguarded sectional turned into yet another DISASTER! For one thing, the delivery men did NOT have the coffee table. That was enough to piss us off again! We called Debbie while the delivery men were there and she asked to speak to the drivers directly to ask if they really didn't have the coffee table, as if we would lie to her! We thought we were going to at least have our new sectional delivered that day as well, but it had a huge scratch on the side so we did not accept it. Aren't these things supposed to be examined for defects BEFORE delivery?!?! So now on to the FOURTH delivery... needless to say the incompetence of the staff struck again! We FINALLY ended up with our replacement coffee table, but the delivery men only had ONE section of our THREE piece sectional!!! We are at our wits end with these people. I mean, how hard is it to put in a order for the correct items to be delivered?!?!?! How HARD is it to COMMUNICATE with customers?!?!?! If Debbie would have told us that the first couch was not scotchguarded in the first place, we would have accepted the "surprise" second delivery. Sadly to say our horrific "adventure" with Easy Life, Oxnard is not over. We had to give Debbie a call AGAIN to ask why the hell would ONE piece of a sectional be delivered rather than the complete set. She, like always, never has a good answer.

WE WOULD NOT RECOMMEND EASY LIFE FURNITURE TO OUR WORSE ENEMIES! WE CAN FIND MORE COMPETENT PEOPLE ON THE CORNER ASKING FOR CHANGE!