I placed an order from Oriental Trading Company online and was automatically registered for easy saver membership. I never completed the registration for easy saver club and now I see by numerous complaints...I am in for alot of hassles to cancel this membership. I tried to cancel by going to their website and can find nowhere to cancel the membership only rip off complaints. I see by the numerous other responses this is a normal practice for this company...very bad business.

I just noticed a charge for $14.95 on my checking account with the phone number above next to it. When I went to the previous month, it was there too. I then went back to ever bank statement for the last year and it is on every one of them. A total of $179.40 has been withdrawn from my account by a company that I never signed up with. I called the number and the automated system said something about Proflowers.com in it and then asked me to input my account number. Since I have never heard of Easy Saver but I have used Proflowers several times, I decided to call them. I was informed by the Proflowers representative that I had "agreed" to the transactions via an "electronic signature", which he then explained was merely click on the "continue" button. When I asked him if he would be upset if he was misled, the way I was, would he be upset, his response was, "Well I wouldn't have clicked continue without having read the fine print. So, to answer your question, no I would not." Long story short, I will be filing complaints with BBB and will never use Proflowers.com again.

My credit card company called to verify account activity, and I did not recognize a charge from "Easy Saver". Apparently, when my husband ordered Valentine's Day flowers for me from Pro Flowers, he unknowingly signed up for "Easy Saver" which charges us $14.95 per month and gives us NO REWARDS, no benefits, and we didn't even know we "signed up"! The website www.encoremanagement is vague, at best, and gives no information. When I tried to remove the charges, I was told they could only remove 2 months. I insisted on all charges being removed, and was put on hold. This is how they try to keep your money - they tell you they are experiencing a "high load" of calls, and it will take a long time on hold. They try to get you to hang up, and just accept the refund of a month or two. Eventually, my original customer service representative; "Greg", came back on two times to tell me I was still on hold (uh, yeah). Then he finally came back on and told me his manager had approved him to remove all charges.
So don't hang up! Hang in there and get your money back! And don't buy from Pro Flowers!

I had a fraudulent charge made on my credit card which forced me to look closely at the past months statements. I noticed more fraud in the name of Easy Saver. When I Googled, I found this very helpful site. Thank you everyone. I had also ordered from Pro.Flowers.com. I notice these complaints go back over a year! Why are they still allowed to put charges on credit cards in this way? If I had joined their "club", why was I still charged shipping?

I just found an unauthorized charge on my debit card for Easy Saver $14.95. I had to call another number (not the one on my statement) to have it reversed in 7-10 days. I received this from ordering from ProFlowers. I just emailed them to let them know that they lost any of my future business because of something that I did not sign up for. You must call 800-444-9491 and demand your unauthorized charge. I hope that ProFlowers loses a lot of business because of this scam.