I purchased some party supplies from Orientaltrading.com and after took a survey. I DID NOT agree to any deals or extra charges. After looking at my debit card statement I saw random charges that were only labeled Easy Saver with the phone number 877-699-9619. I am very unhappy that I did not authorize these payments and they were made completely with out my knowledge. I am going to contact Oriental Trading as soon as possible to tell them of this.

I never signed for this service, which has been billing me since December of 2008 @ $1.97 per month. I wish to desist and to refund all monies for the past five months. My credit card company contacted me concerning these questionable charges.

I have the same situation about which many others have written. An order from ProFlowers hit my CC in November, 2008 and I never questioned it at the time as I knew that my wife periodically uses their services. Several days later there was a charge of $1.95 from Easy Saver and I didn't think much of it given how small the charge was (and we use the CC for a lot of things). The next few months there was a charge of $14.95 per month and - while I should have caught it - I missed it. So now I have to call them and blast them for the charges. I also have to complain to ProFlowers. And as an aside - my wife doesn't remember the ProFlowers order that started the whole thing - so I need to run that down as well.

I have been charge $19.80 for a membership that I never request I don't know were they got my information and I call and no answer yet.

I too have been a victim of Easy Saver-EMI. In my case it went on for 11 months without my knowledge. I was deployed with the military and someone else was overseeing my checking/debit card account statements. They didn't realize this was an ongoing unauthorized charges, after I had ordered flowers through "FromYou Flowers.com".

Though, I see most of the complaints are affiliated with "ProFlowers.com' and their associates. I thought I'd mention that there are other companies that send credit card information to Easy Saver-EMI, as well without authorization. Additionally, I never received any emails or regular mail that I had become a member or authorized the monthly charges.

After, I returned from my deployment and saw these charges I immediately called 1-800-355-1837 and demanded to speak to a supervisor. Of course, there was the explanation that I had authorized the charges. I stated I wanted to see it in writing for the record. At this point, the supervisor said that wasn't possible. She offered to refund only 6 months and I said that wasn't acceptable and would report this. She then offered the full 11 months refund. I asked for a confirmation to be sent.

Below is the confirmation sent and will update on this site if the total refund isn't granted.

----- Original Message -----
From: [email protected]
To: XXX
Sent: Wednesday, April 15, 2009 10:48 AM
Subject: Credit Confirmation

Mrs. XXX
This email will confirm our conversation today regarding the Easy Saver
Rewards membership. To reiterate our conversation, I have canceled the
membership and, as agreed, issued a total of 11 refunds in the amount of
$14.95 back to your credit card account. These refunds have been
requested today and if you do your banking online, you may see those
refunds as early as 48 hours.

If you have any questions, please do not hesitate to contact us.

Sincerely,
Missy Baer
4/14/09