After seeing my bank statement, I noticed the $14.95 charge for Easy Saver. I only ordered flowers for my mom and grama for Mother's Day and did not recall anything about Easy Saver. When I called the number on my bank statement for Easy Saver, I got a very nice representative named Amanda. I explained my situation, and asked where this information is that I supposedly signed up for, she explained to me that it was a pop up window that appears after your put in your credit card information. If you enter your email and submit, it will automatically sign you up for the Easy Saver discount membership. Sooo, for anyone else who orders flowers, if you do not want to be signed up and charged $14.95 a month for a service you may or may not use, cancel or close out that box. She furthermore told me she would be happy to credit my account back the $14.95 and cancel the membership. It pays to be nice.

Debbi.

My bank called me on 6/9 to tell me of a $14.005 charge to my credit card for Easy Saver which i had not authorized. Please stop this company!

I checked my bank account online this morning and saw that there was a charge of $14.95 pending from some company called Easy Saver. I have never heard of this company before and am quite upset. Now it's time to call my bank and hopefully get a stop payment on this fraudulent charge.

For Mother's Day, I purchased flowers from ProFlowers for my mom. The flowers themselves were $20, but shipping was double that! When I got my e-mail receipt from ProFlowers for my order, they said I qualified for a rebate on my shipping, I thought "Great!" since my shipping was double my order...So, I clicked the link on my e-mail and followed it to the Easy Saver website. I read their user agreement, terms of service, yatta yatta and basically came to understand you get a 30 day trial period which you must pay a $1.95 activation fee and if you haven't canceled your account by the end of those 30days, you are charged the full $14.95 membership fee. With the knowledge, I signed up, filled out my rebated form, printed it, and then canceled my account all in about 30mins. I saw the $1.95 on my online statement, so I knew it was there and then yesterday, May 29, 2008, I check my online statement again and see I had been charged the $14.95!
When I canceled my account, I did it online, I followed they're steps and even filled out their survey (with comments) as to why I was closing my account only 30mins after opening it and now, a month later, I see I was still charged anyway.
Tomorrow I will call them first thing in the morning to get my money back. I also e-mailed them already as well as my bank (its after hours, so I can't call now).
If they don't fix this, I'll be reporting it to the BBB.

From what I have previously read from other people's complaints, it seems they're pretty easy to work with, but I've read a few who said they were extremely difficult, we'll see tomorrow.

I was billed $1.95 the 1st time (they call that an "enrollment service charge"), then $14.95 each month for 2 months by an outfit called EASY SAVER, which claims to be some kind of rewards program. I called the telephone number listed on my credit card statement and the woman listened to my story and said she would take off the May charge of $14.95. Then I asked that the previous charges be removed also and she said she was authorized to remove up to 2 charges of $14.95. I quit while I was ahead and didn't push that the $1.95 be taken off, but I suppose if you made a stink, you could get that off too. She said when I had made a purchase on ProFlowers I signed up for a $15 discount and that enrolled me in the program. I NEVER heard of clicking for a discount and getting automatically enrolled in something!!! This is a fraudulent tactic!