I purchased flowers from Pro Flowers.com in October, not realizing that I clicked on something (although I do not recall doing this) so I really doubt I did it for a service where I was going to be charged $14.95/month for God who knows what. I didn't catch it until today. Little did I know that $14.95 was pulled out of my account since November 21, 2008. The first charge was $1.95 the day after I purchased the flowers and then $14.95/month thereafter for a total of $46.80. I called the 1-800-444-9491 that another person posted on your website and the woman who answered was very accommodating. I didn't want to get all over her since I'm sure she is just a messenger but she said she would take all charges off my card and credit my account. I just want to warn everyone who bought flowers from ProFlowers.com to check your credit card statement. I know now to check it closely every month!! Maybe it was good this happened to me.