I EMAILED FOR THE FREE SAMPLE IN MAY OF 2009. AFTER READING THE FINE PRINT I EMAILED THEM TO DISCONTINUE IT IMMEDIATELY, PLUS I PHONED AND HAD TO LEAVE A MESSAGE. I HAD IT SHIPPED TO MY SON'S ADDRESS, NOT MINE. BEING THAT I CANCELED, I DID NOT MENTION IT TO MY SON. THIS IS AUGUST 18TH AND I CALLED MY BANK TO SEE WHAT MY CHECKING BALANCE WAS. I WAS IN THE MINUS!! I USUALLY DO MY BANK CHECKING OVER THE PHONE IN THE AUTOMATED SERVICE. TODAY I LOOKED AT THE PRINTED STATEMENT I RECEIVED IN THE MAIL AND SAW EASY WHITE FOR $85.18. I CALLED THE PHONE NUMBER AND TALKED TO ZAK #143. HE DENIED MY CANCELING AND TOLD ME THAT I COULD NOT RETURN THE UNUSED PRODUCTS. MY SON THOUGHT SOMEONE WAS SENDING THESE FREE TO HIM, BUT NEVER OPENED THEM. ZAK THEN TOLD ME THAT A NEW SHIPMENT WAS ON THE WAY BUT HE WOULD CREDIT ME$45.00 AND TO KEEP IT. HE THEN SENT ME AN EMAIL THAT STATED I WAS FINALLY CANCELED FROM THIS SCAM. IT IS MUCH EASIER TO TALK ABOUT THIS THAN TO PRINT IT. WHAT CAN I DO TO GET BACK$355.71?

Ordered teeth whitening product on 7-19-09 and when I got the receipt and it explained how the program worked I cancelled online. I didn't receive the product after almost 2 wks so I called and was told they had cancelled the shipment and I would not be receiving any product to return. They had given me a RMA # when I cancelled and gave me til 8-6-09 to return the product but I still hadn't gotten it. Five days later I got the product but had missed the return date. I called and spoke w/John. He refused to give me full credit even if I returned the product. The best he would do was a $35 + tax credit. I filed a complaint with the BBB. They were not very helpful at all.

I participated in the so called '10 day FRee Trial', In reality it was a 4 day trial. It took 7 days for the product to arrive. The company disclaimer states the trial period starts from date of order. The assumption is that the product would arrive in at least 2nd day process, not 7. It is my belief the company relies on the long delivery time knowing the consumer assumes either a quick delivery or assumes it actually begins on date of receipt of product and plans on sufficient time to contact them to cancel.

In my opinion this could and should be inspected by the Unites States Postal Inspector for potential mail fraud. The use of the U.S mail to potentiall defraud the consuming public.

I would be very interested in joining with others to take this approach. If anyone is interested please respond through this web service.

I ordered my free trial kit and was charged $78.63 on my debit card before I even received the product. Then when the product came the kit was used with no product to try out and there was a teeth tray case with no teeth tray.I'm still trying to get someone to listen to me. So far no luck. Judy

I ordered their trial, and cancelled within the given trial period.

I was told over the phone by one of their reps not to return the product, that I would not be billed any further charges...

WRONG. They scammed me. They will scam you too.

If anyone is interested in a class action Lawsuit, I'm looking into one.

I've also filed formal Better Business Bureau Complaints, I have contacted my Credit Card's fraud division, as well as the Police Dept in Boulder Colorado to file charges against them for Internet and Mail fraud. I will also be contacting MY police dept here in Waxahachie to file a report.

I was practically made fun of by the customer service reps from Easy white, and basically told I was stupid and they didn't care if I was happy or not.

I even have the product here unopened, which I offered to send back to recieve my refund, which the promtply brushed off saying "If you do that, you'll just lose out on your product you paid for as well." SCAM, BAD CUSTOMER SERVICE.

They specifically told me, "We wouldn't stay in business long if we refunded people their money."

WOW, so RIPPING them off is MORE important then having them be happy? Wow, GREAT business model.

We see how that turned out for Enron, WorldCom, etc... If anyone from EasyWhite is reading this, I would be more then happy to drop all my claims, disputes, police reports, etc if you refund my credit card.

I'm Donnie, at Zip code 75165.

I know thats enough info for you to find me. Call or email.

If not, I WILL be opening a website COMPLETELY designed to steer folks AWAY from your site. I will list EVERY single BBB complaints, every complaint I can find on the internet, and make SURE you guys have as little business as possible. I'm not your average user, and I will NOT give up until I make sure your company rectifies this with me.

I don't care if I spend $10, 000... I do NOT like being lied to or ripped off.