Easy White Labs
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1 stars | | (16) |
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Category: Lifestyle
Contact Information Boulder, Colorado, United States
Phone number: 866-660-5724
easywhitelabs.com
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Easy White Labs Reviews
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AZFLSTC
May 16, 2009
Fraudulant Advertising and Billing
These two companies are obviously working together and they are scamming people, via the Internet, by offering their products FREE OF CHARGE other than a small shipping and handling fee. What they don't tell you upfront is that you have enrolled in a MONTHLY home delivery program at a cost of $78.23 and $78.93 PER MONTH. What they also don't tell you upfront is that you MUST DISENROLL from this monthly service or you will continue to be charged monthly. You'll find these scammers on many Internet blogs, usually some poor single Mom who struggled with whiter teeth for years and has very little money - she (the blogs) will lead you to believe that for less than $15 you'll get both these products, and whiter teeth, without any further obligation. NO WHERE, I repeat, NO WHERE do they tell you that you are enrolling in this program. It's not until the charges hit your bank and you start questioning those charges that you will find out - then suddenly and miraculously, your enrollment in this program is printed EVERYWHERE, clear as a bell. Unfortunately, it is not spelled out anywhere in the package(s) in which the products come nor is it brought to your attention when you first order the "FREE" samples. It is a deliberate scam. The websites for these Internet crooks are easywhitelabs.com (product is 'Easy White' billed as EASYWHITE) and advancedwellnessresearch.com (product is 'Bright Teeth' billed as MAX WHITE TEETH). When I phoned the one company (Max White), the call was so absolutely annoying due to feedback of my own voice that I was barely able to complete the cancellation and didn't even get around to a refund - the other company (Easy white) will only refund 75% of your money only if you return their UNUSED product - now how do you make a determination that you don't like their product if you aren't allowed to use it? I have reported both companies to the fraud protection department at my bank and we are working to expose these companies as the scammers that they are. In addition, I am going to the Arizona BBB and any other consumer advocates I can conjure. I will also be exposing them via the local consumer advocate for our local TV news. This is truly one of those 'too good to be true' offers which is deceptively weighted in your favor - unfortunately, some fat cat is getting fatter at our expense and they are capitalizing on sensitive areas (personal appearance and self esteem) to sucker you in. If we truly want to ruin them, everybody order their product and immediately cancel upon receipt - beat them at their own game.
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Nan
May 14, 2009
Free Trial Period
This company is a rip-off!
After a 10 day trial period, they will charge you nearly $79 every month to send new supply.
Their website will not process a claim, and after keeping you on the phone for a very long time, they will disconnect you or pretend they cannot hear you.
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kcs
May 9, 2009
FRAUDULENT BILLING
I WANT THESE PEOPLE TO REFUND ME MY MONEY THAT THEY ILLEGALLY TOOK FROM ME AFTER MY ACCOUNT WAS CLOSED ! I HAVE AN EMAIL THEY SENT ME TO PROVE THAT IT IS CLOSED! THEY TOOK MONEY FROM ME AGAIN THEY ARE FRAUDULENTLY TAKING MONEY FROM CONSUMERS AND IT HAS GOT TO STOP!!!
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Rburris
May 8, 2009
Scam
I have had the same thing happen to me as well. I did talk to a supervisor after talking to a cs rep., from Easy White. She informed me that there would be no refund at all. I had not been able to use the product.
I have a breathing problem and as soon as I opened it, it took my breath away.
I too feel that this is a scam and I am hopeful more people will see these complaints and do not order this or the other companies products.
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Peggy
April 27, 2009
Teeth Whitening SCAM!! BIG SCAM!!
I ordered a sample of Easy White Lab's teeth whitening product - it also had a similar product sample from a completely different company, however, these two companies work together.
All you had to do is pay a shipping charge and try the 10 day trial. So now they have your credit card information. Within hours there is three charges on my credit card $6.99, 4.99 and $1.97 for shipping.
I only rec'd an invoice from one of the company's and cannot get the other company to send me one.
The agreement with Easy White is they were to send you a 10 day trial and if you want to cancel it has to be before the end of those 10 days. I have talked to many other people that have been scammed and they don't even receive it until after the 10 day period so you cannot cancel until after they charge you $78.23 and another $6.99 in shipping. The same goes the same for the other company Teeth Whitening/ DBA Advance Wellness Research.
This is the biggest scam and it is taking money from hard working people. They need to be wiped off of the internet. Someone with authority needs to look into these companies and work for the hard working people.
Please someone out there with any authority help all of us that have been scammed by these two piece of crap scamming websites.
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Joe
April 3, 2009
Deceitful Advertising and Fraudulent Billing
Ordered sample of Easy White Lab's teeth whitening product along with a similar sample from another company. Both products were advertised togather.
All I had to do was pay the shipping (which is how they get your credit card information).
Both companies charged my credit card for the shipping which was minimal. Then to my suprise, a short time later, both companies charged my credit card for a combined $150.
When I contacted one company they agreed to reverse the charges on my credit card (hopefully this takes place). When I contacted Easy White Labs, (it took at least ten telephone calls to their toll free number) they refused to issue credit and said that the agreement allowed them to charge the monthly amount. I would have never agreed to this agreement and don't think it was worded this way. If it was, it was deceptively buried.
They tried telling me that I needed to return the unopened product and that they would then refund 75% of my money. Since I haven't tried their product as yet, I will try this, but I seriously doubt that it will ever happen.
Researching the information relating to the ownership of Easy White's website was no help. They use Godaddy.com's, Domains By Proxy, which is popular for companies with deceitful business practices.
I have complained to the FTC and BBB in both Arizona and Colorado.
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