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Ebay / PayPal Reviews

Chris Hatton February 1, 2009

SELLING ON EBAY & USING PAYPAL SERVICES? HEED MY WARNING

Before you consider selling your product on Ebay and using their PayPal service please read this!

Ebay and PayPal are one! When you list an item to sell on Ebay you are practically " forced" to set up a PayPal account. Read all PayPal agreements!
When you list your item Ebay makes money up front regardless if your item sells or not. Ebay makes money when the sale is made. Now the buyer sends the money to your PayPal account. PayPal can take a percentage too! You need to add all of these fees up before you list or you may end up in the red!

If you decide it is worth it (there are several other auction sites that are better than Ebay!) consider this.

My story: I sign up as a seller. I type in my .com seller name. NOPE. I can't do THAT! It is a violation of Ebay's policy. Oh well. I enter another seller name. I decide to sell some first edition books signed by the authors. I figure in all the various fees and add them in and list the books.

I decide to look at other Ebay sellers who sell the same type products. Low and Behold I find a major book seller who has a .com name. In addition he has sponsered links that link him to the web for other type products for sale. He is not only able to direct buyers to his own web site, he is an affiliate marketer on Ebay. I think about how great this is! I'll do it to.

BUT I CAN'T. It's against Ebay policies. What? I question why this seller is allowed these priviledges and I'm told if I ask again my e-mails will be TRASHED & NOT ANSWERED!

A few MINUTES later I get an e-mail from PayPal and my account is frozen due to suspicious high risk conduct! I can't get my money. I have $1400 in the account and I can't get it out, HOWEVER I AM ALLOWED TO DEPOSIT MONEY INTO THE ACCOUNT!! Can you believe it? I have all of the documentation. Any attorneys interested? Please post a response.

As of today I still can't get my money.

In closing. The website that sells and buys books, www.flatsigned.com, bought a book from me just prior to all of this. I had a book listed on Ebay and he was high bidder. I sent the book to him. He declared it fake. I refunded his money and asked him to return the book. He still has the book!! Ebay and PayPal will not help me get the book back. The buyer said if I e-mail him again (I e-mailed him twice) he will file harrassment charges.

Ebay and PayPal do not adhere to their policies. They DO NOT protect buyers! They are unfair to sellers! Ebay's seller fees are outrageous. BEWARE!

April 20, 2007

Paypal - cheating buyers

I am having a very bad experience with PAYPAL - buyer protection claim. I bought a scanner on ebay in which it was clearly mentioned that scanner comes with power adapter, but when i received the package, power adapter was not shipped. I tried to contact seller who offered me for $5 refund but power adapter is not available in market in $5. so I approached paypal resolution. after reviewing the case for 45days paypal informed me that my dispute does not fit in their criteria for the category "Item does no received as described".

It is really unable to digest, how PAYPAL claims that it does not fit into the category "Item does no received as described. It means PAYPAL encourage incomplete order from seller and harrass buyer for the same.

I have included the email exchange between me and paypal.

Date: Thu, 19 Apr 2007 14:23:27 -0400
To: "anil kumar" <[email protected]>
Subject: Re: Re: Case Number: PP-256-815-323 QID126 (KMM54813754V5248L0KM) :kd1
From: "kanadom1-2" <[email protected]> Add to Address Book Add Mobile Alert
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Dear anil kumar,

Thank you for contacting PayPal.

PayPal has concluded the appeal of your claim:

Thank you for contacting PayPal about your recent claim. When a buyer and seller are unable to agree on a resolution, PayPal reserves the right to determine whether an item is significantly not as described. (For more information on this, please review the User Agreement.) Once PayPal has made a decision regarding whether an item is significantly not as described, that decision is final and cannot be appealed.

We make this decision based on the guidelines outlined in our User Agreement and after careful consideration of all available materials provided by buyer and seller.

Sincerely,
Diana
Protection Services Department
PayPal, an eBay Company

Original Message Follows:
------------------------
Hello,
I have not received power adaptor yet, How can you say that item delivered was as per specification. Looks like you don't want to deliver justice to me.

Please see below the item description in which it is clearly mentioned that scanner comes with power adapter.

You are bidding on a used Radio Shack USB Flatbed Scanner. This scanner as far as i know is in working condition. Comes with an power adapter; the power adapter is not the original adapter that came with the product. The printer buttons include:

Scan
Fax
Copy/Print
Custom
Stop/Cancel

CAT. NO.: ##-####

[email protected] wrote:
Dear ANIL KUMAR,

PayPal has concluded the appeal of your claim:

Transaction Details
------------------------------
Transaction Date: Feb ##, ####
Transaction Amount: -$##.## USD
Your Transaction ID: #MP#####XR######B
Seller's Transaction ID: ##B######R######H
Case Number: PP-###-###-###
Seller's Name: Midwest Shoes and More
Seller's Email: helpmymom#@gmail.com

------------------------------

Thank you for contacting PayPal about your recent claim. When a buyer and seller are unable to agree on a resolution, PayPal reserves the right to determine whether an item is significantly not as described. (For more information on this, please review the User Agreement.) Once PayPal has made a decision regarding whether an item is significantly not as described, that decision is final and cannot be appealed.

We make this decision based on the guidelines outlined in our User Agreement and after careful consideration of all available materials provided by buyer and seller.

Sincerely,
LaMonica
Protection Services Department
PayPal, an eBay Company

Regards
-Anil Kumar