I have been a seller on Ebay for years, but over the last year, had to shut down my company. I got behind in pay my seller fees, so my Ebay account went into collection with IC Systems. I received a message from Ebay on EBAY.COM that my balance was $526.96 and to call IC Systems to resolve the matter. When I contacted IC Systems(GENA), they said the balanve was $513.87 and if I paid that and the $12 credit card fee, my account balance would be cleared and my account re-instated. I waited 3-4 days as I was directed. The account was never re-instated. When I contacted Ebay, They said there was still an outstanding balance. Regardless of he fact that IC Systems said the balance would be paid in full, and my account re-instated, Ebay has refused to take re-instate my account, claiming there is still an open balance.
To anyone dealing with IC Systems with regard to EBAY or any other account, don't pay unless you have the settlement of the account in writing.
Thank you,
George Rodgers
(843)-343-6755