EBAY BUYERS RECEIVE AUTHENTIC MERCHANDISE, AND PUT KNOCK OFFS/FAKES IN BOX, AND RETURN SAYING THEY "DID NOT RECEIVE MERCHANDISE" AND DO CHARGE BACK. IN PAST EBAY WOULD NOT FIGHT FOR THE BUYER EVEN WITH PROOF, AND IT TOOK AT LEAST A YEAR FOR PAYPAL TO TAKE IT AS A LOSS, AND GIVE ME MY MONEY BACK, LETTING THE BUYER KEEP THE AUTHENTIC ITEM, THEIR MONEY IMMEDIATELY, LEAVING ME WITH A FAKE, AND OUT OF CASH FOR AT LEAST A YEAR. I AM NOW HELPING MY ELDERLY PARENTS ON EBAY. ;? Please someone Advise Me as to how to sell AUTHENTIC Merchandise, as described and not get taken advantage of by EBAY BUYERS!
I have sold about 100 items over a few years of getting rid of things on EBAY. I had an AUTHENTIC LOUIS VUITTON/MURAKAMI Retro cherry Blossom handbag, that I sold to a seemingly sweet girl from Asia, living in the United States. I had a lot of offers to buy out of the US, but I refused because people told me to.
When the girl got the handbag, she told me it was a "knock off". As a fellow designer, I got very upset, and take the illegal business and trafficking of Frauds as support of child sweat shop labor, and support of Terrorist activity. I support www.FakesAreNeverInFashion.com and am an educated consumer! The girl put a decent KNOCK OFF IN THE BOX, AND RETURNED TO ME THE FAKE! She got a charge back on her credit card, through Paypal. Ebay could not settle the issue. Here the girl had the "it bag" of the decade, ...one of them at least, and her money back. I was out the couple thousand, and Ebay turned the issue over to Paypal.
There was no way to prove that I had sent her the authentic bag, other than me having the receipt from the store to prove I purchased it.
Paypal finally came to the conclusion that I had 100% positive feedback on over 300 transactions. I buy more than sell, in the past. But have sold whole Mahogany antique bedroom and dining room sets. So, when I did sell, they were costly items. Anyway, it took almost a year to get my money returned, and the girl had the real purse, and her money within ten days roughly.
The other incident was similar. I sold a brand new, in the box, Laptop, with all the software. I even had a friend that does programming for the US Government Airforce computers look over the stats to make sure all I wrote was correct in the "Ad". I sold the laptop at half off, for I needed the money and not another computer (at that time), and the man returned his beat up, broken, used computer in my brand new box, with the brand new software ACTUALLY DOWNLOADED AND REGISTERED TO HIS FULL NAME!!! He did the SAME THING! DID A CHARGE BACK, and got his money from Paypal, saying that he returned the merchandise.
So, I was then stuck with an icky old lap top, and brand new disks already registered to this man who obviously downloaded them to the new laptop I sent to him.
The process went the same, just as it did with the purse, only this took about a year and a half, for he was very aggressive, and skillful in trying to fight. But the evidence was simple, why would I have software registered to the buyers name? And I had a very creditable witness, who programs US computers, there to back me up.
Still, this man got away with the crime. He got to keep MY new laptop with the installed software, and his money back on his credit card right away, and it took me almost a year and a half to get he $1500 back which was half of what the item cost new, in stores.
The first "situation" had 10 positive Feedbacks, which I have learned people can create by selling "items" supposedly to friends/family. So the 10 Positive Feedback is no help.
I am getting ready to help my family, sell a lot of antiques, they are retired, furniture is hard to sell on ebay and I do not want people randomly coming into their Detroit, inner city home, at their age. I also have some of my mothers smaller items she needs help selling, and my own purses and shoes, handbags. How do we make an honest sale, in such a poor economy? The economy was thriving and strong when I had my Ebay "mishaps", and it turned me off from that site, ever since. Someone with knowledge, please help.
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