Ebay

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Category: Websites

Contact Information
British Columbia, Canada

ebay.ca

Ebay Reviews

Raged eBay Ex-customer July 16, 2011
STAY AWAY from eBay !!!!!
STAY AWAY from eBay or you WILL REGRET!!

I bought a "not as described" item that costs me $1, 500 and their resolution center promised to process a refund providing I sent back the item to the seller. No refunds were honored and the agent, Molly, ignored me and hang up!!!
Kristin Maxson July 12, 2011
100% BIDDERS
I called ebay about their 100% bidder records and they do not seem to care.

So. if you find one post it here:

30-Day Summary
Total bids: 238
Items bid on: 158
Bid activity (%) with this seller: 100%

Seller info
Member id meantiques1 ( Feedback Score Of 1562)

Keep your eyes open with eBay.
Word for the wise
scammedonebay July 6, 2011
Ebay sleeps with Counterfeiters
I bought two Kingston flash drives. These drives were to have "Kingston" software on each of them.No software was present.I contacted Kingston about my troubles and forwarded the serial numbers of each drive.Kingston
informed me both usb drives were counterfeit !!! EBAY and PAYPAL were contacted with this information on
several occasions but only ignored my persistence.

Therefore,

Ebay happily sleeps with Counterfeiters
jandss July 5, 2011
charges
I have just sold something on eBay, after not selling for a looong time. I probably won't do it again. I was invoiced twice for the same item, and no one will correct it, despite contacting several customer service reps. eBay is scamming it's own members.
thatandthis7241 June 25, 2011
Suspension
eBay is totally an all around scam these days. They are totally out for the buyers & will not back their sellers. If it wasn't for the sellers there wouldn't be an eBay. I think they have forgot that. First off I am fed up with deadbeats that want something for nothing & eBay will side with them every time. Secondly back in Feb. my account was hijacked & the person who did this deleted all my listings in my store. eBay promised to credit my account the $60 dollars so I could relist it. I went ahead & listed the items before the credit & now they won't give me my credit. I have called numerous times, like 3 or 4 times & promised a credit every time but they say it takes 24 hours for it to show so by the time I hang up of course I never see it. Finally I was tired of all the lying & decided not to pay the amount that I was owed & they suspended my account for non-payment. Non-payment of what I was owed is pretty bad for suspension. Well this has shown me h0w big a scam eBay really is & now I have quit selling on eBay. Beware to all those who are thinking of selling on eBay...you better find you a different site to sell your merchandise unless you are willing to give it away to deadbeats & the eBay company. Not only your goods but your money too!
ttny18 June 25, 2011
defrauded by seller
Beware of ebay seller: hyyyy_394823 which is a fraudulent seller on ebay. I purchased a prepaid AT&T gophone card from that seller and after when the seller recharged my account and i started to use the phone the balance recharged was gone! I had to call AT&T and instead found out that they discredited by recharge amount because the ebay seller had used someone else's credit card without authorization and the true owner reported it. So as a warning please beware before making your purchase with seller hyyyy_394823.
I have been a loyal ebay customer for years and have enjoyed absolutely great service from them however I was displeased with their 45 day policy to file complaints against an ebay seller otherwise they will do nothing about your purchase and you are basically left without recourse.
Quarta June 21, 2011
EBay - PayPal Loophole For Theifs
After selling a phone on eBay UK and sending the phone to the buyer via special delivery (tracked and insured) the buyer then filed an item not as described claim in PayPal. As most of you are already aware PayPal normally will rule in favour of the buyer 90% of the time. The buyer was then asked to return the phone for a complete refund. HERE'S THE LOOPHOLE The buyer returns an empty box recorded delivery and then once signed for has proof of returning the phone (even though you just got an empty box) the money is then refunded to the buyer case closed. NO PHONE & NO MONEY. I tried every avenue to recover either the phone or the money to no avail. Police say it's a civil matter. PayPal say you need a police headed report. (Which you can't get because of the above) eBay are not interested because (well, in their words it's got nothing to do with us). I used PayPal's appeals process but again hit a brick wall because they ask for a police headed report you just can't get. You are now left feeling very disregarded and abused by the lack of protection eBay & PayPal promised you but renege on after the event. I feel eBay & PayPal are criminals and should be held accountable for their lies and broken promises to protect its consumers. I also believe our laws should be updated to prosecute these renegade companies like PayPal & eBay and make them held accountable for their disregard of criminal activity though there online businesses.
Hugh1 June 17, 2011
Bad Seller/Bad Customer Service
First, good job to all those who speak out against ebay! It is always a good rule to remember that all companies will look out for their own interest. So it is not surprising that ebay customer service is not willing to be of help. ebay wants their profits, simple as that.

To be fair, ebay is a good medium to purchase things you would not normally see. However, through my experiences…good and bad…there are certain rules that you should use when purchasing on ebay. I hope these are of help:

1. The first rule is to put all the responsibility on the seller. If the seller does not take the time to give an accurate and detailed description of the item, just assume fraud and do not buy.

2. Communicate to the seller and ask many questions before you decide to buy. Many sellers are honest and will take the time to describe their items. BUT…there are too many sellers on ebay who want to scam you. Unfortunately, 9 times out of 10 ebay will side with the seller regardless if they are honest or not.

3. The language in an ebay listing does not matter! Example, if a seller lists an item as “original” and you discover the item is not original after you purchase it…too bad for you. ebay will not care because they got their money and the seller got their money. So ask the seller for proof if an item is original, never take their word unless you are very confident in the honesty of the seller.

4. Never buy anything without and money back guarantee! If the seller will not give you a money back guarantee, be safe and assume they are trying to scam you. Don’t buy without a guarantee!

5. (a 5-star rule and a rule ebay does not want you to know)
* * * * * If you purchase an item and you find out that it does not accurately match the description in the listing, never communicate to the seller first. Leave negative feedback at once and a detailed reason for the negative feedback.

The reasons is simple:
a) It is the seller’s responsibility to be honest.
b) If you say something innocent like, “You sold me a defective item. If you don’t exchange the item or refund my money, I will be forced to leave negative feedback.” In ebay world they can say you committed “feedback blackmail” and use this against you.
c) If the seller does rectify the situation, you can always change the feedback later.
d) If you leave negative feedback, ebay is a little more willing to help rectify the situation. Why?...
e) Negative feedback is just as bad for ebay as the seller. If more buyers left negative feedback about bad purchases, then the federal government’s consumer affairs division would monitor ebay more closely and ebay does not want this.
paber June 5, 2011
Did not receive item I paid for
I purchased on eBay an antique barometer from Great Britain. I paid using PayPal in mid-March. As of June 3rd I have not received the item. I contacted the seller and was told of a shipping/customs problem but that everything had been settled and I should have the barometer by the end of May. I filed a request with eBay for help and I was just informed via email that a decision has been made in favor of the seller and that I will not get a refund; there was no additional information. I have no barometer and am out over $300. How is this legal. I will avoid eBay from now on and I encourage all shoppers on eBay to be careful.
Lundon Pindling May 31, 2011
POI Scam
Ebay has a new scam. After changing the business model, raising fees, elimating listing fees and raising up the final value fee again, they are now looking for Paypal verified (you know, their sister company) ebay sellers to prove who they are. They are calling this a POI check. What they want is for you to give them a copy of your drivers license or passport (anybody else smell identity theft scamming here?) as well as copies of bank statements, utility bills, credit cards, etc. They will shut you down unless you put yourself at risk for identity theft with them. Now why does ebay need all this additional information when their sister company, PayPal, you know the one you use for a payment clearinghouse and the one that will automatically refund a complaining buyer their monies if you do not give them what they want, already has verified you and has your credit card information and your bank account information on file and has the same address and telephone number of your ebay account linked to it? There is a reason why ebay is slow to grow while Amazon is booming, and this is one of them. ebay does not care about sellers any longer and has no qualms about putting sellers at risk for identity theft. And they do not care. I have since had to close out accounts because they do not listen to reason and won't allow any other way to provide proof of identity. I'm certain that they will lose even more people once this new program gets rolled out mainstream.

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