Why are Listing/bold/gallery fees already pre-selected in turbo lister?
Posted: Jul-29-10 06:23 PDT
klackalicaa (30 ) View Listings | Posts: 1 | Report

This is my story. I've decided to try and sell on ebay couple of days ago. As I was researching on what sellers should know and tools that are offered by ebay, I decided to go ahead and install turbo-lister. After I installed it, I synchronized all of my items by Selecting all of the items that I had on ebay (102 to be exact) - and since from what I read turbo-llister helps you manage all of your items at once, so you don't have to manage item by item, correct?
What they do not tell you, is that the Listing designer fee, bold listing fee, gallery plus fee - ARE ALREADY PRESELECTED (so if you're new and using turbo-lister for the first time BE AWARE) you will end up like me with $531.50 invoice from ebay! The only thing I thought it's applying is $0.20 insertion fee, but no, this is the catch they do not tell you about!
Anyways, next day when I logged in to my ebay to see if there's anything new, sure enough there was an invoice waiting for me $531.50!!! I almost had a heart attack!
So I called ebay, and talked to one of the cust. reps. and explained to her the situation, she just kept repeating "But didn't you see that they were pre-selected" I said "NO, the whole point of me using turbo-lister is that you can load product in one move, you don't have to load them one by one. She said, but you used it, so those fees are yours and we cannot adjust them. I couldn't believe my ears! It just went back and forth with her and her supervisor Paula who told me she will submit this invoice to billing dept. so they can review it and she will let me know in 24-48 hours as to what they decide. In my eyes, this is really not OK! They encourage you to use turbolister, but they do not tell you that there are pre-selected fields which accumulate as fees. BE VERY AWARE OF TURBO-LISTER! I just can't believe it that on 07/27/10 I listed my product via turbo-lister, the next morning I realized and saw the invoice, called Ebay, and she really didn't sound promissing that she will fix this.

then I tried their ebay chat the next day, and the lady that was assisting me said she doesn't see that anyone on my account requested billing dept to review my invoice (so Paula never did anything but just hung up on me - I guess that's how they handle their business) I was in shock that this is how they treat sellers! Then I explained to her my situation and she said the same thing - there's nothing I can do. I said can you make sure you pass this information to your Manager and let me know what you guys decide. She said we sure will- this happened on 07/30/10 so I will wait at least a week to see if I get any response from them - although I doubt it - however for whater reason my invoice this morning when I checked it was for 554.31????? For what? For me deleting my products, my store, my subscription - I don't know what to say and I think I will have a heart attack because of the way these people do business!!!
I really didn't expect this from them. I've deleted all of my product and told her I don't want anything to do with ebay any longer!
When I tried to delete my whole account, it would not let me because of that fake invoice!

This is just outrageous! Any advice? Please let me know.

I sent by moneygram from a classified £3600 through an ebay ad for a car, all there logos came up right throughout the deal to the end bypassing there usual warning signs, I retain all the info they gave me but there is little I can do? any idea's. gordon.

my balance due was $38.38 and now i woke up with $67.57
how? its past due.
why?
they closed all options of payment when it's still $38.38. i cant pay with paypal, credit card, nothing. now that they charge me more, suddenly credit card payment is accepted. how i know? i tried paying and clicking for 2 hours looking for a way to pay and nothing shows up.
u know what? ebay may have many users and u think its safe?
there are a lot of scammers in there and i've been scammed for a lot of money. since i joined ebay, i use it to buy cheaper stuffs as well as to start my small business.

result?
i'm scammed for more than 1000 bux with all the fraudulent sellers and the ebay itself. the charges are insane. promotional? erm.. nothing like that happened. no promotions. its 0 when u list, when u sold ur item, that 75 cents will add up to ur final value fees.. if u sell an item for like $60 bux, ur final value fee is like $20-30 erm.. which u only sell for 30 at the end - ur postal fees god knows how much u end up for..

and buyers can lie freely. they can say ohh i receive items that are not as described. and they will win. and they will be like.. oh u have to refund this buyer.. i had a case when she return the item, broke my item, and i have to refund her money for breaking my item..

i'm done with the shit.. no more..

Ebay charged me $16.20 twice for my seller account, they assured me three times that they would take one charge off of my account, then they said that they were not going to credit back the money. Ebay is a joke & a rip off. Not to mention the fact that they take 10% of every item sold, as well as a listing fee etc. Pay Pal charges there fees as well. Ebay also has their defaults set to charge you extra money on top of all of that, no wonder they are getting richer and the rest of us poorer.

Seller - clothingsourcelimited is a fraud. I won an item (260622332968) from them and when I went to pay, they had increased the shipping fee. When I protested and lowered is some, but still higher than listed. When I protested again, they sold the item to another bidder!
Ebay is taking NO ACTION against this seller. Just got a lot of guff from the chat line and no action!
WATCH OUT CLOTHINGSOURCEUNLIMITED IS A CROOK!!!