Some sellers simply should not be in the business of selling on eBay (or in business for that matter). I was a regular repeat customer of this business until one day she did a shoddy job of packing and 2 of the 12 items I ordered were broken. When I pointed it out, she took forever to refund the broken ones and I left a "neutral" feedback. I apologized for leaving the comments in the neutral feedback and this was her response:
"Blah Blah Blah...Sometimes sorry just doesn't cut it. The damage has been done and i'm sooooo done with you coward. DO NOT WRITE ME AGAIN!!!"
What kind of business treats a repeat customer like that? What kind of way of that is to treat any customer at all? First off all, the whole thing could have been avoided with proper packaging. There is no excuse for packing glass items with popped bubble wrap. Also there are major quality issues with her candle-making. At least have the wicks are so off center that they candle does not burn evenly. Evidently this person does not enjoy being in the business of candle making and should just get out.
Meanwhile, I'd rather pay more to get a quality product and packaging. If you are considering buying from this deranged woman, you'd better hope you never have a problem with an item.