Ebay.com Reviews
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greenray
May 13, 2011
Removal of listings
Last week I received notification from Ebay that my listings had been removed. The reason given. ? A complaint from OFCOM in the UK. The apparant reason given by OFCOM was "encouraging illegal activity". ! I was only selling 'mobile phone signal boosters' of which there are hundreds on Ebay. Anyway, as OFCOM have no jurisdiction over another countries affairs, in this case Ireland, I replied to Ebay in disgust and pointed out the error and also wrote to OFCOM asking why they had interfered in the listings of a seller outside the UK. I received a very bland reply from Ebay in which they stated the only way my listings could be relisted was by OFCOM asking Ebay to do so. ! I wrote back to Ebay again pointing out their errors and asked for the listings to be re instated, but again they refused. I then searched the OFCOM web site and found an email address and wrote again expressing my disgust and asking them to revoke their complaint to Ebay. As of this moment I have not heard from OFCOM at all, and Ebay are totally disinterested in my problem.
This situation is tantamount to someone in say the USA, complaining to a regulatory authority in the US that they object to a listing from a German national, and the regulatory authority in the USA asking for Ebay to remove the German listing. ! OFCOM have no jurisdiction over a seller from Ireland or any other country, other than the UK. In any event how can a 'mobile phone signal booster' actually encourage people to engage in an "illegal activity". ?? This situation is only the latest in a string of problems with Ebay and PayPal. The latest was in regard to 'feedback' which was nasty and unwarranted from a couple of buyers but although Ebay agreed with my complaint about the feedback they refused point blank to change anything. The way Ebay, amd PayPal deal with complaints, and fail to understand the problems and send back such casual replies is annoying and very frustrating. I think a move to a different buy and sell web site is long overdue.
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shootersaleen
May 12, 2011
buyer protection
I bought a jacket on ebay described as "brand new" but when I received it, it was old and worn, stained, and had deep scratches in the leather, it was ruined beyond repair and obviously not as the listing described. I had to open a claim with ebay to return it, and I received an email from ebay stating IN WRITING that all I had to do was return the item with a tracking number by a specific date and they would issue my refund within 48 hours of delivery to the seller. I returned the item with tracking confirmation well before the date, and have proof it was delivered. Never received a refund from ebay. I have called them numerous times, and now they are saying that I was supposed to get signature confirmation (even though they told me in writing all I needed was a tracking number) and since they dont have a signature they won't refund my money. I am out the $300 I paid, AND the jacket, so the dishonest seller gets my money and their product! Even though ebay advertises "Buyer Protection" guaranteed, they do not live up to that!!
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bstuff
February 2, 2011
Unfair business practices
Ebay assist buyers in cheating sellers. This is my personal experience with selling on ebay. First one buyer bought my Sopranos $200 set for $80 and then requested a refund which ebay gave them and when I received the returned item it was a counterfeit copy and ebay customer service told me they couldnt do anything about it. Ebay also returned money to a buyer that complained that it smeeled like smoke and the buyer never returned the item. As well as buying off of ebay and never receiving the item. They also restricted my account and for the last two monthes I have been complaining ang they can't even figure out problems in their own system. I wish their was another site to sell on because I've lost more money then i've made.
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Nixx
August 19, 2009
Wasted money on garbage
I want to warn potential buyers of Movado watches, they are being scammed on ebay auction. They are just selling the fake watches. I paid a huge amount for a good healthy watch which was supposes to receive by me but in fact I received something else. We members are getting stolen from ignorant and unscupolpos sellers on ebay. I am already felt sick by seeing people bid good money on obvious fakes and otherwise suspicious auctions. I bid on Movado watch, my favorite, and felt great whole day I bid on this item. When I received, it was in really bad condtion. Its jewel has come out and one hand was bad screwed and do not agree to move on. Oh!..ebay said that their responsibility gets over once the item is shipped and so they cant help me in anyway. This is purely a scam scam scam! I hate to say that I waste my money on garbage.
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October 28, 2008
Taking unauthorized amounts from Paypal account
On October 15th, I made a payment from my paypal account as I always have. On October 18th, Ebay took the fees out of my Paypal account a second time without my authorization. When I contacted Ebay, I was told it will be 30 days before they can refund my payment back to paypal.
Why is it that they can take my money without me approving the payment in Paypal, and then tell me 30 days to make a refund? This is unacceptable.
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February 7, 2008
Bought 1992 grand marquese and never received car!
On january 23rd i received a phone call from a gentleman by the name of don rahim i became interested in a 1992 grand marquese, i saw on ebay i had only been a member 1 week where someone got hold of my information and bidded on other cars that i did not bid on, which made other members quite upset. So ebay suspended me before they did this i was in the process of buying a car from don rahim at auto exspo. I sent him my money 3, 590.00 byexspress mailon 1/24 08 the shipping cost were included in the 590.00dollars 3,000 was for car payment. Don rahim discovered that i was no longer an registered member and refused to ship the car nor return my money, he has ignored my phone calls he answered the phone everyday during my buying this car from him and has registered the car on his car lot with my insurance information, so someone else in huntinton ny is going to be driving around with my information. In ny whats worst since i am no longer a registered member i take it ebay wont do anything don rahim if this is his real name used the fact that i am no longer an ebay member too exstort money from me. Whats even worst i told him i just lost a car too a dealer that sold my car off his lot because he did not get repair money fast enuogh to work on my car so not only am i out of one car i am out of 3,590.00 and 2 cars i have 2 children in school. I bought this car too replace what happened to the last one its not fair for someone too do this and get away with it my car was my means of transportation for me and my children this man took something from me i worked hard for and its not right.
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November 12, 2007
Ebay suspension 1 year to lifetime?
Ebay suspended my account for 1 year for Shill Bidding. I was selling an item, and my sister-in-law who lives in my house and uses my wireless network placed a couple of bids on my stuff (without my knowledge). She knew I was trying to make a profit, and she also knew if I had known she wanted to buy it for my Brother i would have sold it to her for cost. So she placed a couple bids but didnt win the item. Ebay informed me I was being suspended for 1 year for Shill Bidding (bidding up the price of an item). I offered proof of the situation both on paper (with IDs) and also offered verbal verification but I was still Suspended.
After alot of pointless emails to the idiots at Ebay I gave up. I decided to accept my punishment for not knowing the rules.
I was just informed that I will not be reinstated after the 1 year like I was told many times. No explanation of this ruling... just a one line email.
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