EBurgess

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1 stars
(4)
Category: Home & Garden

Contact Information
United States

www.eburgess.com

EBurgess Reviews

Jay Mac May 2, 2010
poor products
I also purchase over $150.00 worth of plant products from eburgess which when they were FINALLY SHIPPED(2 weeks late) most arrived dead in a plastic bag. One of the biggest jokes was that
some of the plants were nothing more then dried out roots. You couldn't use these to start a good fire much less grow. This company is a poor excuse for mail order and I would anyone not to get
ripped off like I did.
PS. I am a small business owner and tried for a month to work things out with them and they refused to be honest about what happened as. It wasn't even the money I lost but the time I lost in fighting with
the idiots they working in their customer service department that was so upsetting. BUYER BEWARE OF THESE CON-ARTIST!
msfirefly36 July 5, 2009
Bad company
I ordered almost $200 worth of trees at ea. $7
and two different blueberry plants.
The screen showed the $7 blueberry in the ad
and invoice said it'd be 12-18 inches.
I received a 6 inch broken dead twig.
I planted it anyway, after three days nothing - got browner.
I wrote the eBurgess and complained - sent them
a photo and invoice copy for a replacment and they
wrote back saying I need the orignal shipping bag
(the one that was dirty and torn) of course
I didn't keep that - had I known!
no refund - no replacement.

rip off - false advertising! DON"T BUY FROM THEM!
Charles Severtson May 15, 2009
product and customer service
I ordered several plants through this company and, not only does it take forever to arrive, 50% of the plants were dead ! When you call the company rep for help on the problem you find out quickly that the 100% guarantee is worthless. Customer service is rude and products are lousy. Save your money and don"t use this company.
June 11, 2008
Don't order from them
In early March I ordered several plants from this place expecting to receive them with 2-3 weeks...boy was I wrong. I did not receive the plants and trees until mid May which is past our planting season for a lot of what I had ordered here in the deep South. I contacted their customer service 5 times wanting to know when my plants would arrive and I never could get a definite answer. When I finally got them I had to return everything at my expense. I finally got my refund June 10th which is just shy of a month of when they received my return.

Do yourself a favor and never buy from this place, it is more trouble than worth it.

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