ECampus

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(4)
Category: Entertainment

Contact Information
Atlanta, Georgia, United States

Phone number: 1-800-ecampus
campus.com

ECampus Reviews

Mparker20 October 15, 2010
Horrible service
I ordered a book on 9/22/10 from ecampus. The description said the item would ship within 48 hours and be there within a week. It is for a college classes and I waited desperately and yet to this day no item has been received. Email them several times though out this month long process and all they say is, we don't know when it will be here, sorry for the inconvenience. It has been a month and I am still with out a book and have asked for a refund, and no refund has been given. Avoid this company at all costs. Horrible experience, bull shit employees who don't give a damn about you, and practically steal you money and ship you nothing on top of lying throughout the process.
Smarty September 29, 2010
Don't do it
I am soooo pissed. If you want to get your school books in a timely manner, do not order from them. I repeat, do not order from them!!! I did not receive my textbooks until two weeks after I ordered them, which is ridiculous considering I express mailed them. They never responded to any of my emails. Then, when my books did come two of them where the wrong books, its week three. I ordered the remaining books I needed from Barnes and Noble. They were cheaper and came within two days, with free shipping. I will never use ecampus again.
dbryant March 21, 2009
Returned books
I returned a textbook to Ecampus in October and I still am waiting for my refund. I have e-mailed them in November, December, and March and again today. I will make every effort to never go to their website again!
November 24, 2008
Still not paid for books sold to ecampus
Send three buyback orders in early Sept. 08. They were soon listed on the ecampus site as accepted. Then I never got paid. I sent an email. Received a rude reply saying that it would take 4-6 weeks. On the 7th week I called CS and they told me they had a backlog of buyback books and would put me on an express to get me paid. On the 10th week of still not having been paid, I called again only to be told that it will take 10-12 weeks. CS rep was very rude and spoke so low I could hardly hear her, even though I asked her to please speak up several times. I asked for my books to be sent back to me so I can sell them to someone else. Rude CS rep. said no. I asked to speak to her supervisor, rude cs rep refused to let me. They have two weeks to send me my money or they will be turned into the BBB and sued by me. I will NEVER use or recommend this company to anyone. It will seem like you will save a little money using them, but it is NOT WORTH IT! Esp. don't send them your used textbooks - there are tons of other used book stores online that will buy your books and get you your money that same week. Don't do business with ecampus!

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