I rented a book because the USPS lost the one I rented from BN and they didnt have anymore. So, I went with eCampus since they had 2 day delivery. I paid an extra $15 for 2day shipping and it took me 12 days to get the book. They used the Thanksgiving holiday as an excuse and refused to refund me the shipping costs. When it was time to return it, the eCampus site only gave me the option to print a packing slip and address label. So, I had to pay my own shipping. A couple weeks later, I receive a charge for the book that was verified delivered by tracking number. I called and they refunded me the majority of what they charged...for some reason they kept a couple dollars. I didnt care at that point and washed my hands of it until I received a charge of $109 today. Customer service states that it was because I didnt use their prepaid shipping label, so they had to charge me the full cost of the book. I tried to explain that the site didnt give me that option and she stated I shouldve called and gotten one, that it wasnt their fault I didnt see it. They said that they will refund me since I had called about it earlier and that the refund will show up in 2-10 business days. This company is nothing more than a fraud and den of thieves...AVOID LIKE THE PLAGUE!!!

I sold two books to ecampus in August. Waited a month or so and never received the money. When I contacted them I was told it will take up to 6 weeks. Waited the six weeks recontacted them and was told that the checks were already sent. Told them they were full of it and asked them to send me copy of cancelled checks etc. Then received and email that said, sorry we will reissue your checks, it would take 30 days. Well...I contacted at the 30 day mark...was told that checks would be sent our immediately...no surprise ...still no money. This company should be shut down. I am filing a complaint with our attorney general and sent our flashed to everyone on facebook I know...telling them to pass it on. Somehow this company needs to be stopped.

This company advertises cheap books. When you purchase a book from ecampus.com, they automatically enroll you into Shopper's discount scam. They transmit your credit card details to this company. Shopper's discount bills your credit card for $12 a month for absolutely no service.

On May 11th, 2009ecampus.com received my textbooks, which they agreed to purchased. On September 16th, 2009I received a check from ecampus.com for these books. It required long time to receive this expedited service.

I sold a book to ecampus for 37.00 dollars. It said allow 4-6 weeks for a check to be sent. My book was received 1/20/2009 and today's date is 3/3/2009. I looked on their website and my buyback report says that the book has been received and is in good condition. Yet, no check has been printed. Your telling me that they have had my book since 1/20/2009 and its in good condition and still no check has been sent to me yet. I emailed them today also asking when they are going to send my check, I got this response, 'Your buyback was received on 1/20 please allow six weeks for your check to be sent. Guess tomorrow will be six weeks, and one day, and counting. Do not, Do not, Do not send your books to ecampus. Ill update you, when or if i get my check.