eCampus.com
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1 stars | | (14) |
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Category: Entertainment
Contact Information United States
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eCampus.com Reviews
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March 24, 2008
Fake USPS tracking number!
To all who have received a confirmation email with a USPS tracking number that there was no record of on the USPSwebsite: If you still have the number you should go to the USPS website and fill out the contact us form and ask them to see what your number really is. I was told that mine was a receipt number and not a tracking number. it is generated when someone receives a package. Because of this I have filed a mail fraud report with the USPS. I suspect that they give everyone a receipt number when they don't have the book in stock, so then you can't see if they really shipped your book. Since they are committing this scam by giving us a USPS tracking number and then saying that the USPS doesn't scan all tracking numbers into their system when you ask why there is no record, then this could be mail fraud. If enough people have the USPS looking in to this, then maybe we can make them change their ways. There is strength in numbers!!!
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September 29, 2007
This company sucks!
I ordered a college textbook a month ahead of time and guess what I never got it. I contacted ecampus and they promised by email to send me a new book by the end of this past week. Today is 9/29/2007. I never got the book and then when I called I was run around and lied to. Let alone I also was laughed at. No one seem to care that I needed this book and trusted them to get it to me. I asked to speak to a supervisor and he was not concerned either. I have failed the class and have to retake it costing e money. If you are smart do not order from them because you will get the same treatment. They lie and then wait to refund your money. I asked for refund and I was told I had to wait. They did not wait to get my payment. So If you are a struggling college student, Take heed because this company sucks!
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September 16, 2007
Misleading website and terrible service!
I ordered books from ecampus at the start of September 07. The website did not show that any of the books I ordered were not available and I picked standard shipping to receive the free shipping advertised. There were to be 2 shipments - 1 with only 1 book and 1 with 4 books.
I received the 1 book shipment but when I checked on the status of the other shipment it showed that one of the books was not in stock and therefore the 3 books with it would not ship until the 4th book became available. I have emailed them 3 times and only receive a "canned" response that the book is not available at this time but should ship shortly.
I ordered from the website as the 5 books I ordered totaled about $78.00 while other sites I went on the total came to about $120.00.
The website is no bargain - only headaches.
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February 13, 2007
Books never received!
I ordered a book from ecampus.com on 1/22. I picked standard shipping which according to their site states that it takes 3-7 business days. I emailed them on 2/6 to let them know that I still had not received the book. They responded a day later telling me that it takes 13-14 days even though it their site clearly states otherwise. I responded on 2/8 to ask them for a refund which I still have not received. It is now 2/13 and I still don't have my book or my money. I had no choice but to call my credit card company and file a complaint. This is the first complaint that I have ever filed with a credit card company. Stay far away from this site if you don't want to get scammed!
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