My Ecc0 walking shoes lost their soles in large flakes before they had been worn very long. They were very comfortable and another pair of Ecco's was wearing well, so I thought it was just a fluke and bought a pair of Ecco suede wingtips. The very first day I wore them, the soles cracked across the ball of the foot and the heels began losing large, sticky chunks all around their perimeters. That's two out of three pairs, too high a percentage of early sole failure to be isolated incidents. The faulty soles were of different materials, too, so there was not just one bad batch of sole material. Very comfortable (expensive) shoes, well-assembled, but not worth the risk of buying again. I hope the company fails for its lack of customer concern.

Although hardly used, soles on my ecco shoes just disintegrated.
It happened to lots of other people too.
Just google:
Ecco soles "fall apart"

Contacted the company ... they refused to do anything

STAY AWAY FROM ECCO SHOES. I have purchase several pairs of ECCO Shoes, and in every one of them the soles have disintegrated after being worn for a short period of time and they do not stand behind their brand. This has not happened to me with any other brand, and I own MANY pairs of shoes

The latest case was a pair of sandals, which I wore only a couple of times. And I mean a couple of times, the upper portion of the sandals are brand new, with absolutely no sings of wear AT ALL. If you would like it I can send you the pictures so you can see them. I sent them to ECCO, and they returned them this week indicating that:

1.- “Ecco offers a one-year warranty on all their shoes. After evaluating your shoes, it has been determined, based on the model that they exceed the one year warranty period.”

2.- “When repairing Ecco shoes, we remove several layers of the original sole. Unfortunately base layer of polyurethane is deteriorating, therefore, we are unable to bond a new sole to your shoe.”

As you can see, when buying ECCO shoes, you must find out when they were manufactured, to make sure that you have a chance at the “one year warranty”.

It is amassing that shoes of this cost, and claimed quality, will fall apart after wearing them for only a couple of times. These are totally undependable shoes. Absolutely not a shoe to be taken on trips when you plan to do a lot of walking, or you run a good chance of having to buy a new pair of shoes to finish the trip. Like I said, I only wore these sandals a couple of times, and now I can through them away.

I have bought two winter boot as a water proof shoes "Ecco shoes" which was in last October 2007,and i spend almost $600 Canadian dollar, but non of them was water proof, both of them are leaking,so i went back to the store that i bought the shoes from and i asked to exchange them,i was able only to exchange one. However the new one i exchanged is leaking too, so i contacted the oner many times by phone and he refused to call me back. By the way i did contact the company as the oner told me when i exchanged the boot and the company said we don't deal with this kind of shoes. So who should i write to since I'm graduate student and i don't have enough time to go somewhere.

Furthermore, my feet are always wet and since i spend a lot of money, i can't spend more than that to buy another pair of shoes.