i ordered a new lcd screen for my psp. for $40.98. i installed it as instructed by there online videowich was fairly easy.after installation i turned on the power only to find that the screen was cracked also. what a downer. this was just 30 minutes ago.i cant call them because there phone # is a fax #???there no way to contact them on line and im afraid if i just send the product back, theyl pretend they never gotten it or worse!theyre scam artists . i want a scren that works or my monies back!!