EclickFurniture.co.uk Reviews
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October 29, 2009
Simply ridiculous
I purchased a Hyder Porto four poster bed and two matching side tables from eclickfurniture.co.uk on the 27th March 2009. They quoted three weeks for delivery and as it had not yet arrived I chased. I have since now discovered your site and all the other comments from other customers in the same position. Thanks to your site I have not had to spend countless time and money chasing. I now am aware what has happened. It seems we were all duped during the same period and I, like all the others were lured into a false sense of security by the HSBC portal for payment. I paid by credit card and I am awaiting to hear now from my bank as to next stages.
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October 28, 2009
Nothing but problems
I started searching for a new trio sleeper bunk bed for my younger sister and myself at the beginning of this year and found the perfect one online on eclickfurniture.co.uk. I purchased it on the 23rd March and spent £284.00, finding no problems with the company and sadly being fooled by the HSBC secure gateway payment method. Now two weeks later I have emailed them about my delivery and got no reply. I have been phoning over the past few days and got nothing but a recorded message saying they have technical difficulties. I'm gutted to find that I most likely won't get my money back since I paid by debit card and my room decoration has been brought to a hault since i might have to spend even more on another bed. I just want to try and get my money back!
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October 28, 2009
Terrible experience
I ordered the chest of drawers on 13 March. Was told delivery would be around 10 days since when I have tried ringing them and get an automated message informing me of a technical fault and e-mailing them to which I get an automated response. Yesterday I sent a letter to them Special Delivery but am not holding my breath... Any help you can give will be greatly appreciated.
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