During the escape from HURRICANE GUSTVA we came to Union City Ga were we had 3 rooms reserved. This was on Aug 30, 2008. We arrived there in about 8 hours of driving. The room was a total mess to say the least. Dirty and nasty!! I honestly believe that ECONO LODGE was one of the best hotel around but I was mistaken. We came back down to the office and wanted our MONEY back. We were CHARGED for one night even if we never stayed this is policy according to the clerk. Who needs a class on customer service. In short we left the hotel and proceeded to find one that is was cleaner and nicer. I have called (770)964-9999 and no one cares. In fact the manager herself HUNG up on me twice saying she doesnt want to hear it. What is this world coming to! DOES ANYONE CARE ABOUT PEOPLE ANYMORE!! Its all about the MONEY!! but at what cost.
This was during a HURRICANE and they didnt CARE!!! Because it wasnt them. How can they sleep at night and be so DISRESPECTFUL!!