The motel was dirty. The carpet was covered with animal stains. The bathroom was dirty, ring around the camode, there was dirt behind the toilet. I hasn't been updated for a long time. They scammed us out of two payments for the room. Nick, the manager (I think) would not even consider that he collected a payment from Hotels.com and then another from our credit card. He is determined to keep both. We are seniors (husband is 88) and we were too tired from our trip to ask for another room. We did not know that Hotels.com was going to keep our money after a cancellation or we would have not paid again with a coupon.
Motels.com has someone who doesn't speak good English when you try to cancel and we did not know that they would keep our money. We have now paid twice for a horrible room.
Both places are scammers.

My wife and I stayed at this motel on July 28, 2009 for 1 night. I requested a smoking room upon check-in and the desk clerk said it was so.
When I got home the next day, I had a message on my phone that they were charging my card $175 for smoking in a non-smoking room. My wife attempted to contact the manager, but never could. She then contacted the corporate office and they assured us there would be NO charges.
On January 1, 2010, I checked my bank balance and guess what? They charged my card $175 on December 31, 2009! My wife called the motel and talked to the desk clerk who was very rude to her and told her there would be no refund. When my wife asked to talk to the manager, she was told that he was in and out and not there at a set time. I doubt that the message will be relayed.
I have contacted the Better Business Bureau of New Mexico and made a complaint. We will see what happens from here.
I would not recommend this hotel to anyone traveling through Albuquerque. I would hate to see anyone else get ripped off.
Stanley Morris, Las Vegas, NM

i got a room on 11-9-09 at midnight;i was in line to purchase a room and the 2 white men in front of me was charged $39 a night, i looked at the guys receipt.I got up to the desk and asked how much was the room.I was charged $49 a night with just me in the room and no pets.I know that I was racially discriminated against because i am african-american.I will take further action when I get to my destination.

I am appalled about the low standard of one particular hotel; the place is a disgrace to other Econo Lodge owners. Moreover, it is a disappointment for any loyal customer who has come to expect a certain standard from this line of hotels. My wife and I do not look for extraordinary amenities but we do appreciate clean surroundings and rooms. The premises are uninviting. To get to the room, the customer walks over a sticky outdoor carpet with pieces of litter everywhere. Going up the stairs, one is greeted by the smell of urine. Our room was in a horrible state. Apparently nobody cleaned the blades of the ceiling fan for months. The socket of the sliding door that was separating the living area from the bathroom had brownish build-up of grease and dirt. One was best advised not to look at the carpet lining under the Jacuzzi when walking to the bathroom. The most disgusting piece, however, was the bathroom sink. Even when wiped clean, it looked filthy. Discolorations of unknown origin gave the appearance of a clogged sewer that has just back flushed. If you happen to think that this is acceptable, you are invited to brush your teeth over this bathroom sink and you will soon begin to see my point, I must mention that the equipment in our room was not in proper working order. The TV set did not respond to the remote control. We notified the front desk about the problem, but it was not resolved to our satisfaction. This, however, was of lesser concern to us. Feelings of disgust at the thought of returning to our room every evening finally made us switch hotels. After two nights we checked out and moved to another hotel a few blocks down the road. This entirely negative experience gives rise to several questions. What are the standards that a hotel must fulfill in order to be registered as an Econo Lodge How run-down can a hotel become before somebody tells the owner that it cannot be operated as an Econo Lodge any longer? Whether or not you feel compelled to answer these questions, my decision is not to consider the Econo Lodge anymore for future vacation planning unless I have previously stayed at a particular location and found it satisfying. With only ten days of vacation I will not afford to waste even a single day with a negative lodging experience. NEVER VISIT THEM.

My daughter went off to college this year and I arrived at this econo lodge at the Marion Il, location to stay. All other hotels were booked for this weekend. The reservations were made prior to my arrival. When I arrived there was no staff available for the 1st 4-6 minutes while waiting to check in at the front counter. The lobby and front desk areas were not clean. I rung a beell for assistance that was on the front counter. A female employee came to the front counter with no enthusiasm as if she was interrupted from something more important to checking in guests. I spoke the the attendant and she never responded. I then asked are the rooms cleaned and mentioned the uncleanliness of the lobby area. The attendant totally ignored me. I then asked was a double bed available instead of the 1 king bed only option. The attendant immediately stated I had no reservation and if so, no chnages can be made. I started to show present proof of my on line reservation and noticed the misspelling of my last name. In addtion, I attempted to explain I was told a double bed was an option if available for the same rate. The attendant overtalked me and told me do not point near her face when I was only trying to show her my paper copy of the reservation. When I asked the attendance why is she so rude, she stromed away and brought a male to the counter stating you can not stay here. I asked for a manager and he said he was the CEO & the lady was the general manager. Then he started to yell "Get your black faggot ass out of here!!" I was stunned. We began to argue back and forth as I demanded a contact number for a corporate office. I requested a refund since I was refused as a guest. The male attendance stated I am not giving you anything and will black list you to stay in the area. My sister started to record what was happening on her cell phone. The male employee then stated if I did not leave he will call the poice and say I hjad a gun and there to rob him. I encouraged that the police be called. When Officer Hillard arrived he walked to the back and closed the door with the male employee. The police officer asked my sister and I to leave since the manager (male employee) did not want us there. I explained what happened and asked the officer to review the survellince tapes. The office stated the tapes are just a theft deterrant and nothing recorded. I then showed our recording and the officer stated this is a civil matter--and would not do a police report. As we left the location I noticed the office and employees laughing and the officer was given a soda. There was another officer by the name J Mahan that was very professional and encouraged us to report this to their corporate office. He also mentiuoned this is not the first time something happen to a guest at this ssame location. I am so disturb how me and my family was treated. I reuqest a refund becuase it was not my choice to leave, therefore I did not breech the agreement. My name is Greg and a contact number for me is (773) 405-0499 and I would be glad to go in more details.