Econoledge

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Category: Travel

Contact Information
Niagara Falls, New York, United States

Econoledge Reviews

saketsaket June 7, 2011
illicit cancellation charges
I booked a room in Econolodge (Niagra falls-US) for the memorial day weekend. Just one night before our scheduled departure, my 2 yr old son fell sick (high temperature and coughing). We thought he'd be ok by next morning ... but next morning his condition worsen. I decided to cancel the trip and called Econolodge to cancel the reservation. To my surprise, the GM of hotel Mr. BS Patel, says that he would still charge me because they have a 48 hrs notice deadline. Mr, Patel does not understand that the health issues (specially of a 2 yr old) are not predictable under any set timeline. He surely must refund the money but argues that he won't. I am looking for options to get the money back.

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