I like others had the pushy guy at the door, but because I was tired and just wanted him to go away, I unfortunately signed up for this service after being assured it was totally pet friendly, the first one went well, but it was a dry day and everything looked good. I paid the "reduced fee" for the first service, the second service was to say the least awful, nothing appeared to be done, except my 3 show dogs became very ill, one so severly he was at the Vets for 3 days on a ventalitor, thank goodness he survived.

I called them and was told, well I should not have let my dogs out until the spray was dry, but wait there is more, I have to water my lawn to make sure it soaked in. I asked them how I was supposed to let it dry, but water the lawn and still be able to let my dogs out to do their thing. Apparently that was my problem. I paid for the second service and told them to stop coming to my house. Lo and behold I was presented with an additional bill for $145.00 because I did not continue for the full year. I forgot to read the small print that said if you do not use them for the 4 quarterly treatments you owe for the initial treatment of $169.00 less what you paid, which was $39.99. In my life, 39.99 from $169 is not $145.00.

I tried to work with them, but they continued to call me sometimes 3 times a day, when I returned their calls, which I did everytime, amazing there was no one there who could help me. The last three calls were from their "manager" I told him I would send in the money in a couple of weeks. Then got another call from his collection person, told her the same thing, two days latter she sends an e-mail saying they have been unable to reach me. I thought I spoke with her on Monday and here comes this stupid e-mail, when I called them again, she explained it was a standard e-mail and no big deal. I lost it at that point and said it was a big deal it was a lie, every time they called I called them back and they were lying in an e-mail.

I have paid them in full, but will be suing them for my vet bills, only because they would not drop it. The vet cost me over $1, 400.00 and I almost lost a Champion dog.

No matter what do not use these people. they are liars and con artists.

This company is dishonest and deceitful. They will lie and manipulate you any chance they get. They do a horrible service and have been in business less than a year.

DO NOT USE THEM UNDER ANY CIRCUMSTANCE!

FYI: "The Smart Consumer" that posts ads here is actually EcoSure posing as a customer! Further proves my point. They will come up with any method, no matter how unethical to hide their shady practices!

They offered a special deal, with a low price for the first treatment.
What I didn't see (an he didn't mention) was that I signed up for a one year service.
And they wanted to come ack after just two weeks, so the offer turned out not to be any offer at all.
Just a way to scam me into buying a one year service I didn't want.

So I cancelled the service after the second visit. Now they want a cancellation fee.

We subscribed to ecosure assuming that what they said at the door was accurate. For about 100.00 a quarter they have a natural spray that will kill all spiders as they try to enter your house. THIS IS NOT THE CASE. Now keep in mind, during this whole episode, we asked them to come back 5 times to re-spray, and the last time they came, they "broke out the strong stuff" (why not use that in the beginning). We had about one week spider free, then, like an invasion we started seeing spiders everywhere. In the kitchen, in the bathroom walking along the shower rod as I was taking a shower, in the dining room while eating dinner. Oh and we had about 20 spider webs in our bushes in front of our house. One even built a web from the bush up to the power line that hangs down over it.
That was just the spiders.
Then we had ants galore in the kitchen.
Then came the rats. It turns out that part of the service can act as a food to rodents-says ecosure!! We never had any around until after ecosure came, Once the food ran out, the rodents came into our house looking for more food. We had to bring our outside cat in to live with us just to deal with this new problem.
When I asked for a refund after explaining our situation this was the response from the regional manager "I dont mean to be rude, but it's not going to happen". It was then explained to me that I'd have to pay what we owed and an extra hundred dollar cancellation fee. Sadly, the next level up is the owner "Dave" "Based out of another state". Good luck getting your money back from him.
So, after our experience, I would strongly discourage anyone else from using ecosure. Spend 20 bucks at walmart for the GOOD STUFF that actually works.

I got suckered into service with this company. A door to door salesman came around, and my house has countless spiders, ants and crickets, so I figured I would give them a shot. I was new to the area and did not know of anyone to give me references. I signed up for their service for a year contract. I figured they say they come out and retreat if you still have bugs between quarterly treatments, so it seemed like a good deal. The first treatment came and went. This did absolutely nothing at all. I figured the first quarterly treatment was done a month after the initial, so I'd wait and see if that worked. The first quarterly treatment came and went. This did absolutely nothing. I still have thousands of ants by my garage, spiders crawling up the side of my house, and spiders and crickets everywhere in the gravel that goes around my lawn and house. I called for the free re-treatment. After some hassle, and the people giving me a hard time on the phone, they actually scheduled and appointment during a time frame when I was home. The time came and went. I finally had to leave my house due to some prior engagments. They showed up 2 1/2 hrs late, and never even bothered to call. I called and complained and she said she would get in touch with the driver to find out why he did not show up on time or give me a call. I never received the call back but instead they just mailed me a copy of the invoice I already had stating what they had treated. I told them their service does not work, their products to not work, but they will not release me from my cotracts.

Bottom line, this company has a horrible customer service department, they do not care about the customer or their happiness with the product. Also, they advertise 100% guarantee, but apparently that does not matter either. If you were to go out and just spray down your yard with a garden hose you would kill as many bugs as their products to. Save time, money, energy and hassle and just go to Lowes and buy some bug spray yourself.

I would not recommend this company to someone I don't like. This may sound like a bit of a rant, but I have not been as unhappy with any company or service in long time.