WE PURCHASED A 2003 CTS FROM ED MORRIS LESS THAN A YEAR AGO. AT THE TIME OF PURCHASE, WE DROVE THE VEHICLE, AND TESTED PRETTY MUCH EVERYTHING TO INSURE IT WORKED PROPERLY.
THE ONE THING WE DIDNT TRY, WAS THE CD PLAYER. 2 DAYS AFTER WE PURCHASED THE CAR, MY WIFE TRIED TO PLAY A CD, AND NOTICED IT DIDNT WORK... WE CALLED THE DEALERSHIP, AND WAS TOLD THAT WE BOUGHT THE VEHICLE AS IS, I REPLIED TO THE SALESMAN THAT WE WERE TOLD EVERYTHING WAS IN WORKING ORDER. WHO BRINGS A CD WITH THEM TO TEST DRIVE A VEHICLE ANYWAY! THE DEALERSHIP WOULD NOT REPLACE THE STOCK RADIO, DUE TO THE COST OF A REPLACEMENT, SO I ASKED FOR AN AFTER MARKET ONE INSTEAD. THEY AGREED TO THAT, AND INSTALLED A KENWOOD RADIO. HOWEVER, THEY DIDNT TELL US THAT, THIS WOULD MAKE THE SERVICE NOTICES, THE NAVIGATION SYSTEM, OR THE ABILITY TO CLEAR SERVICE INFORMATION FROM THE DASH IN ACTIVE... SINCE THEN, THE KENWOOD DIED. I HAVE PURCHASED A OEM STOCK RADIO WITH MY OWN MONEY, I WAS FORCED TO USE A VACATION DAY TO ACCOMPLISH THIS, AND I HAVE TO TAKE THE CAR BACK TO ED MORSE TO GET IT INSTALLED AND FLASHED SO ALL THE STANDARD FUNCTIONS ARE BACK AND WORKING. TOTAL OUT OF POCKET EXPENSES ARE JUST UNDER 500.00 I CAN PROVIDE RECEIPTS IF NECESSARY TO PROVE THIS. THIS WAS OUR FIRST CADILLAC, AND WILL BE OUR LAST... i CANT BELIEVE ALL THE TIME AND ENERGY WASTED OVER A RADIO. AND BY THE WAY. I ALSO PLAN ON SENDING A COPY OF THIS LETTER TO THE BETTER BUSINESS BEAURO. stock radio GM part number is as follows 25 750 438 type GMX320 L1.5 Regards, Douglas Coughlin / Constanza Vasquez 727-687-6055