Edgars
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Category: Lifestyle
Contact Information South Africa
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Edgars Reviews
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Emkille
September 16, 2010
Triple charges for account protection plan
I phoned edgars call centre today why do I get charged tripple for account protection plan, on the 4 and 9 twice, phoning call centre they can't assist.
I battled for 10 months getting my statement out of edgars, when I finally got it I notice that I get charged tripple every month for account protection plan, this is illegal as you are only supposed to be charged ones.
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Conventione35
September 13, 2010
Harassment of non customers
I received a sms on my cell number this morning, informing me that My Edgards Account Balance = R 4361, and that my installment = R 493. If I pay by 1 oct 2009 I will be intered into a R 15000.00 Draw. THE PROBLEM IS I DON'T EVEN HAVE A EDGARS ACCOUNT!!! After phoning the Call Centre, I was informed by Koleka that she checked and confirmed that I do not have an account, and the reason for receiving this sms was because Edgars is trying to recruit MORE CUSTOMERS!! If the people at Edgards have too much time on their hands, I am sure they can find something of value to do with this time, than to harrass non-customers!!! This is a gross invasion of my privacy, and to be honest I DO NOT HAVE THE TIME FOR THIS KIND OF S**T - Please sort yourselves out, and leave me in peace!!!
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Stutkins
September 10, 2010
I will close my Edgars account and never again purchase from Edgars
I have purchased many pairs of Nike shoes and all from Edgars but the last 2 pairs purchased have NOT lasted longer than 2 weeks. The poor quality makes me think these are not original Nikes, the inner soles peal within a week! I will close my Edgars account and never again purchase from Edgars.
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Nikita36
September 8, 2010
Edgars benefit not recognized at advertised restaurants
On Wednesday 9 September I tried to use my card at Kabab Mahal (listed under your trendy restaurants) and was informed by the owner and manager that they are not part of Edgars Club Dine. This happened even after I showed him his ‘listing’ on the Club Dine website. The next morning, Thursday 10 September, I was also informed by the Global Wraps branch at the V&A Waterfront in Cape Town that they also don’t know about this ‘dining thing’ and therefore I could also not take advantage of the R1 smoothie offer.
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Terone55
September 7, 2010
My wife and I were extremely embarrassed and humiliated by Edgars
Went to Edgards Sandton on Sat evening to buy some underwear for my wife. We were helped by a very nice lady on Playtex. Once we had done there we asked where we could get tights. She said we would find those downstairs. Took the escalators down on lnafing there is a cashier counter on the left the were three ladies there one cashing up. We asked where we could find the tights. The response we got from Nthabiseng was that she knows there is nothing on that floor we have to go back to second floor. Dinah who was sitting said she is sure the tights are on the second floor. She (Dinah) while sitting on dustbin behind the counter instructed us to go further into the floor and have look, no help offered. On second isle of clothing we found the tights we were looking for. I turn around to point out to her where the tights were. She then raised her voice at me saying if we found the tights what else were we looking for ( basicallly why bother us if you found what you're looking for). then I said to her that is not the manner she must use to speak to a customer. She replied by saying well you found what you 're looking for. My wife and I were extremely embarrased and humiliated by Edgars.
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Barkoss
September 5, 2010
They are giving your credit-control policies a very bad name
I had an Edgars account in 2000. After receiving a bill for goods I did not purchase, I queried the bill, submitted the affidavit stating I did not purchase the goods and considered the matter closed.
I have just received a call from an unknown call centre agent who would not give me his name, telling me I now owe more than 3 times what the original disputed amount was! I told him to apply the in duplum rule, that the debt has prescribed and that the matter was closed. He demanded my ID number and when I refused to confirm it, he said he would list me on ITC as a bad payer.
I don't know who this call centre is that you have handed over alleged bad debt to, Edgars, but it's shocking. I wonder how many non-attorneys have been intimidated by this bunch but they really need to learn some manners. They are giving your credit-control policies a very bad name.
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ASkenbin
August 31, 2010
Gave me wrong bank details
In Feb. 2009 my personal loan did not went of my bank. When I phoned them and ask for their bankdetails, they gave me their details. I have proof of the payment I was trying to make but the bankdetails is incorrect. After phonecalls for the correct bankdetails, and nobody that is comeing back to me and receiving no documents from them, they blacklisted me and send my stuff to a lawyer. I have the money and want to pay them but they don't help me. The lawyer has the same problem of nobody that is comeing back to them with my isue. What mus I do. I need help to correct the problem. I think it is unfair of them after all my efforts and calls!!
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Gototknow
August 30, 2010
Store closing before appointed time
As I was in the market for a new pair of hiking shoes, I decided to visit Edgars Active in Eastgate. As I work in Midrand, I chose Eastgate because I was under the impression that their 'normal' closing time is 19h00 on a weekday evening. Upon my arrival at the entrance at around 18h40 however, the roll-up door started closing!
On knocking on the roll-up door, one of the shop assistants came forward, and I (and another customer waiting at the entrance) asked him what time the branch is closing. He didn't want to tell us (in the process trying to look at MY watch!), insisting on calling the manageress. Then the manageress arrived, telling me that their systems are 'offline' (obviously in a hurry to knock off early!).
I insisted on entering the store, telling her that I just wanted to try on some shoes. I decided on a pair that I wanted to take, and then, when I wanted to pay for the shoes, their systems 'miraculously' turned 'online' again! Because of the bad attitude that I have experienced at this store, I am considering to close my Edgars account, and I believe that disciplinary action should be taken against the shop assistant and manageress in question.
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Redenter
August 30, 2010
Problem still not resolved
I had noticed that for a few months now, i have been receiving my edgars account statement via email and vouchers on email. it is my birthday tomorrow and to date, no voucher received.i get no vouchers in my post anymore whatsoever i now go read my emails only to find another email from edgars has been sent to me
after i had CANCELLED my email option due to me not getting any vouchers anymore and i dont always check my emails regularliy. i dont know who gave Egdars the right to even change my option to emails. i never gave that instruction. is this treating a valued customer in a correct manner? i pay all my accounts with you people every month up to date and make many purchases form your stores.
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Libaner
August 25, 2010
I am terribly unhappy with this product as it has made my face worse
Purchased Endocil face wash and care products to help bad skin issues i have been having, i am terribly unhappy with this product as it has made my face worse and i donot want to have scaring and spots.
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