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Julsburns
August 31, 2010
Have not recieved magazine subscription and cannot get through to customer service
I had a young man named Bryce McCauley come to my door selling magazine subscriptions. Normally, I would immediately decline anything sold at my door but, this kid was a smooth talker. My children were here and I decided to let them pick out 2 magazines. I wrote a check for $108 on May 27th, 2010. The check was cashed the next business day. The salesman said it would take 6-8 weeks before we would start getting our subscriptions. It has now been 14 weeks and nothing. I have tried calling the customer service line on the receipt (1-239-659-0009) only to be left listening to annoying elevator music for over 30 minutes with no way to get through to a live person. I am very upset by this, a hard lesson for my children and I to trust people who claim that they are trying to better themselves and earn money for college. Does anyone have any suggestions on how to get my money back? Thank you Julia
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sammy oliver
April 26, 2010
fraud
bought a subscription from them and cancelled within three day cancellation period. i called repeatedly and provided proof of my check clearning the bank upon which, they promised refund of my money. every time i called they said that my refund was in the next batch. the last time i spoke to them, they promised my check would be mailed in the april 15th batch of refunds. now????? the phone is disconnected.
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pwooddog
June 16, 2009
Fraudelent magazine subscriptions
Back in 3-26-09, I was confronted by a young black women who claimed she was with the vivakids.org, and was selling subscriptions to magazines for a trip. She explained what the vivakids.org was doing to better young people, and I thought it was a good cause. I ended up ordering 2 magazines from her, the magazine "Maxim" for 2 years, and the magazine "Maximum PC" for 3 years. A total of a $122.00, I paid her in a personal check and she gave me a receipt. The check has cleared the bank long ago, and it's been almost 3 months now, and I haven't received any magazines. I tried calling the customer service number on the receipt, which is to "Editor & Chief Review, Inc., on 6-16-09, but at first I got a hold of someone, but they kept saying 'customer service' over and over, I would say 'hello', but I guess they couldn't hear me, due to a bad connection or they were faking it. I tried calling later, but I was put on hold for a ridiculously long time, over and over, so I said, the hell with it. I searched on the internet until I found someones comment that was similar to mine on this site and decided to leave a comment. The only thing I can say right now, is that I won't accept anything from my door, no matter how confincing, only exceptions is pizza delivery, lol.
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