I have used edreams twice over the years but never again. They are almost impossible to deal with by email and that presents problems when the Customer is outside of Europe/USA.

They have sent me incorrect flight details, then said "sometimes the system picks up these erroneous sectors... because the fare basis is cheaper".

I cannot fathom how some airlines allow edreams to operate like this.

ALSO, edreams CHARGES A PREMIUM FEE FOR PAYING BY CREDIT CARD. THAT IS IN BREACH OF THE CREDIT CARD RULES IN MY PART OF THE WORLD. IN NUMEROUS EMAILS edreams DENY CHARGING A FEE FOR PAYING BY CREDIT CARD. THAT'S MORE EVIDENCE THEIR SUPPORT TEAM HAVE NOT GOT A CLUE!

I recommend people deal direct with the airline, online of course. They are bound to be cheaper so long as you are willing to hunt around