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November 10, 2008
BAD business
I purchased a vehicle from EEE a little over a month ago. 2 weeks after I purchased this vehicle my check engine light came on. I called EEE to let them know about this and to make sure that they would take a look at my vehicle. they refused to take a look at the vehicle and they also refused to fix ANYTHING that was wrong with this car. They sold me a lemon!! These people will do anything and say anything to get you into their store, but once you get there its a completely different story, they are the scum of the earth. Not only did this car need repair, but TWICE. I have spent over $1, 000 in less than one month to get this car fixed. And also the vehicle was not able to pass the state inspection. EEE of Springfield has AWFUL customer service and is NOT a place that I would recommend anyone purchase a vehicle from. These people are Shady ever as far a car salesmen go. I cannot believe the way that I was treated there. I will be pursuing my complaint further.
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October 14, 2008
Awful place
Do not shop for a vehicle at EEE of Springfield, VA 22150. I purchased a BMW and the service engine oil light came on, so I took it in for an oil service change or resetting of the service light. Everything was working on the vehicle until that day, after picking up the vehicle; I notice a fan was continuously blowing even though everything was turned off. It had never done that before, so I called the dealership and they told me that was normal and it was just the fan cooling the engine off. I contacted the service department and they told me to come-in for an appointment on Monday. They took my vehicle and after 2 hrs of waiting they told me that the AC blower was bad and they had to order a new one. Later-on that afternoon, we came to pick-up the vehicle and they stuck us with a bill. Within 30 days of purchasing a vehicle from these people, they could not have the decency to take care of product they were selling that was probably bad from the start. I strongly recommend that no Military personnel purchase any vehicle from this dealership.
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