eFax.com
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Category: Websites
Contact Information
United States
efax.com
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eFax.com Reviews
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Hanjaress
May 11, 2011
If you search for efax fraud on the net you'll get thousands of hits
I thought this may be usefull and signed for the trial. I subsequently cancelled my subscription but they continue to take money from my account regardless of the calls or emails I have sent. I have now had to close my account to ensure that they get no more. If you search for efax fraud on the net you'll get thousands of hits. Avoid this site like the plague.
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tdj513
June 13, 2010
Opened an account without my permission
I want to file a complaint against Efax. com. There were nearly one hundred dollars ($97.00) charged to my account without my permission. I was asked for my current address to receive my refund on the charges.
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Garold
March 18, 2009
Unreliable, long phone wait, Incompetent Pakistani customer service
Efax.com chronic outages, long phone wait for CS, incompetent Pakistani customer service.
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June 26, 2008
Beware of canceling
Beware of E-Fax! If you want to cancel your service they will make it extremely difficult. They will trick you into thinking you have canceled your service when in fact it hasn't been canceled! You will continue to be billed for unused service. When you contact them back again about canceling they will again to attempt to keep you from canceling and giving any refunds. I tried to cancel my service several months ago without any luck. To think day I have not received a full refund. STAY AWAY FROM THIS COMPANY.
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June 23, 2008
Unauthorized carges
I canceled this account THREE TIMES. I called them again, asked them why I was being billed for service I canceled 3 times. They stated that they gave me another trial period of 2 months and I was supposed to call to cancel. I explained that I was not informed of this and I wanted my $16.95 refunded because I clearly told them I didn't want or need their services the first time and his was the 4th time I was calling to cancel.
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January 12, 2007
Charging my credit card monthly without my permission
I signed up for an efax service at eFax.com. The company began charging my credit card monthly without my permission, and refused to stop until I threatened legal action.
I notified the Better Business Bureau and found that eFax.com had 135 BBB complaints logged within the past 36 months. In addition, the BBB publicly states, concerning eFax.com:
"We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
My Best
Nikki
Chandler, AZ
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