We ordered a Pulsaski bombe console from efurnituredeals.com on 12/1/2008. Here's one of the early emails:
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-----Original Message-----
From: Customer Service EFD [mailto:
[email protected]]
Sent: Friday, December 19, 2008 8:33 AM
Thank you for contacting customer service regarding your order. Pulaski orders take 6-8 weeks for processing before they are ready to be picked up.
Your order is expected to be picked up towards the beginning of February and transferred to our shipping facility for inspection. Once inspection is completed you will be contacted regarding delivery. From the time your order is picked up until you are contacted can take up to 10 business days. If you have any further questions regarding your order simply reply to this email.
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After wondering why we haven't received the item, we've received 2 additional emails (only after we emailed them) indicating that the product still hasn't shipped and they don't know why or when it will.
Well, after receiving incredibly poor service from efurnituredeals.com rep Kathy Smith, who doesn't respond to email and is extremely rude on the phone (she hung up on me), I decided to call Pulaski to see if the order had been placed. After much trial and tribulation, it was learned that my order hasn't been placed with Pulaski and that eFurnituredeals.com ordered only 1 item from Pulaski in 2008 and it was in September. The person at Pulaski went on to inform me that her company knows about eFurnitureDeals and that they had an internal discussion about them today as well. She said she wasn't able to tell me what she learned but that I need to make arrangements to cancel my order immediately and try to get our money back.
DO NOT ORDER FROM EFURNITUREDEALS.COM else you'll have a similar experience.