yeah so if you do a simple google search for eglobalwireless complaints, my story is just like everyone else. I ordered, received nothing 2 weeks later, and had the worst customer service experience, oh yeah, there was none...So anywho...I decided i would share with you all a few things you CAN do if you have fallen victim to these jerks. (I emailed this "erik" and he DID email me back, i told him i wanted 100% of my money or i wasnt going to stop. He said he would reduce the cancellation fee, but i refuse to give him a single DIME...so here is what i would like you all too do.

1. CALL YOU BANK/CREDIT CARD and get your money back.
2. FInd your local Attorney General's Office Website and File a Complaint.
3. Go to fraud.org and email them
4. Google "Internet Crime Complaint" and you will see a site that passes info on the FBI.
5. Contact the Federal Trade Commission. Write to the FTC Consumer Response Center, Washington, DC 20580 or call toll-free 1-877-FTC-HELP (1-877-382-4357). You can also file electronically, choose the “Consumer Complaint? Report it to the FTC” link at www.ftc.gov.

I figure if we all kick and scream to the right people (not this "erik") we may get results. I also have a few more things in play but i know this "erik" stalks this board to try and redeem himself...I just asked for my money back...lol guess maybe he should have done it.

I order a Plantronics Voyager Pro from www.EGlobalWireless.com
DO NOT BUY FROM THESE CROOKS.
Like other complaints (google eglobalwireless complaints), these crooks shipped the headset in a ziploc baggie and the headset doesnt even work.
No paperwork, No instructions and this is the reponse from the company regarding the packaging:

"OEM packaging is not as visually attractive but is far more economical and because OEM packaging uses less paper, plastic, ink and cardboard it creates less waste and is better for the environment. Although OEM packaged product ships in a clear poly bag, a plain white or brown box you can be assured it is the same quality product as the retail packaged version. Buying OEM packaged products saves you money and helps save the planet."
They dont mention that when buying the headset.

I called the customer service line and all of the lines go to a voicemail box except the sales line.
They will take your call if your trying to buy, but they want you to leave a message if you have questions about returning the product.
I asked about their "5 Star Service " and the person named "Mark W" was NOT helpful and rude and told me to leave a message in the other mailboxes. This is a scam company run out of a persons garage (google the return address and see pix of open garage w/boxes of products)

You will spend more time chasing down your money than its worth!!!
Do not buy from them...Again, please spend your money with more reputable companies and not companies run out of there garage.