I recieved phone calls for a week from ERC but since I work and was never home they just keep getting my wife. My wife asked them for contact information but they would not give it to her or tell her the reason they were calling. Finally my wife gave them my cell number which they called and left a voice mail. But I could not understand the last two digits of the phone number or the referance number. Lucky the phone number was on my cell phone.
So I called these company not know why I was calling them. I talked to one indiviual but had to hang up because of a bad connection. When I call back I got a lady named Shanell Hallmart. I started to explain to her that the AT&T account was not mine because I never lived in Jackson, Al. I asked her if she could send a fraud package to me so I could correct this matter. She then told me they do not do fraud packages. I asked what do I need to do to correct this matter. She told me I would have to pay for this balance. I told or there is no way I am going to pay for something that is not mine. She told me that I should because if not it would go on my credit report. I then told her that she could put it on my credit report if she wanted but they would have to take it off later I proved that I never lived in Jaskson, Al.
I told her that I lived in Japan during that time. Then she sayed so you are military and I said yes. She then told me how she use to be ib the military and I could get in trouble for not paying and lose more money. I got a little mad and told her agian that this is noty my account. I also told her that she knows nothing about the military because you can not get in trouble for not paying on an account that is not ours. She said yes you can and she knows this because she was in for 8 years. (While I have been in for 17 years and have seen people get in trouble for debt but no one I know has ever been in trouble for identity theft accounts.) She stoped with that threat when I told her she can write my Commanding Officer and I will give her the address.
She then told me that according to her records they have called me before and I or someone they talked to took a settlement. I told her I do not know who they talked to but I would never take a settlement. She said while maybe your wife did. (I laughed becausae this company would not even give my wife the name or a phone number for me to call back.) I told her neither would my wife.
While I told her I would have to call back. When I called back I got a different person who was a little more helpful and told me all I had to do was write a letter to them staten that I never lived at the address or knew any one who did. I asked him just out of curiosity if it showed that I had ever accepted a settlement and he told me no. Then when I told him that the lady I spoke with before said it did he checked again but still said there was nothing about a settlement.
So this company would like you to believe that the only way to settle something with them is by paying it. That is not true there are other ways to settle debts or identity theft accounts. You just have to do research or just keep calling back until you reach a person with common sense.