eircom

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Category: Services

Contact Information
Ireland

eircom Reviews

M.D2 July 16, 2011
Pay for no service!
Never ending problems with Eircom. I live in an isolated area and paid Eircom for 2 years line rental for a service they continuously promised to fix but never did. Line rental for a phone line where I could not hear the other person on the other end of the line, a line that cut out mid call of just wasn't there at all. The only reason I kept paying was because I have two small children and was worried that I might need the phone in an emergency and hoped that if I ever did I'd be lucky and it would work. Russian roulette of sorts. Now that Three have the network coverage in my area I was delighted to leave Eircom, but I still had to pay for another 30 days to get out of the contract.
My frustration with Eircom is heightened by the fact that you can't talk or complain to anyone that makes a difference, you may as well talk to the wall. Curse them and good riddance!!
M.D2 July 16, 2011
Unprofessional
Eircom provides an abysmal service. Until enough people complain nothing will change. The anger I feel towards this company makes me sick. I live in an isolated part of the country with 2 small children. For years I have paid line rental for a line that doesn't work or at least works intermittently. The only reason I stayed with Eircom was in case of an emergency and I needed to call for help. Now with the Three networks scheme I have full signal on my mobile so I canceled Eircom, but they still robbed me of another 30 days line rental fee. To add insult to injury they call me on my mobile to offer me broadband that I know they can't deliver.
WojtekZ July 12, 2011
poor broadband
Eircom is the worst company ever! Eircom Broadband (8Mb) - usually I need few times a day to reset the modem to make it running somehow. I’ve tried Skype connection to do some training courses online but after few trials I’ve given up! Because those services requires uncongested connection what can’t be provided by Eircom, so forget about playing games online, watching TV etc you will be only able to check your emails if “broadband” works. I’ve never got so bad service and lack of any support in my life! They are even too lazy to do any kind of tests/checks and provide any reasonable explanation! They simply do NOTHING and keep charging you account very diligently every month! Eircom suggested once I have to check if anything else is connected to the line, including phone? I wonder why they sell bundle (broadband and phone) together if only one will work! Anyway I did disconnect ALL devices, including phone but the problem remain unresolved. I’ve been struggling with that incompetent company for almost a year! I would like to cancel my contract but nothing else in available in Tramore – I wonder why? Customer service is useless, first need to wait about 30 min after some incompetent “customer service” will read without understanding a standard answers from manual! Waist of time! If you have any choice to avoid this incompetent company just do it! One more thing few months ago as a “valuable customer” I was informed I will be upgraded from 8 to 24 Mb free of charge in next few weeks but nothing has happed till now (three months)! As usual next lie from incompetent, arrogant and lazy company called Eircom!
WojtekZ July 4, 2011
broadband
In general Eircom is not doing anything else except charging you for a service they don’t want to provide! sorry telephone is working fine but broadband is a big, big joke - few times a day I need to restart the modem to make it working somehow. Eircom “customer service” replied once to check if anything else is connected to the phone line but in my case nothing else was connected, I disconnected even a phone for few days to check – I wander why they sell phone and broadband in one package if only one service will work? Avoid this monopolistic, arrogant and lazy company if you can. Unfortunately in many places in Ireland only this “company” is available, I wonder why? You can forget about Skype or any online services, like online TV or radio, maximum you will get is to check your email from time to time.. One more thing, I’ve got few months ago a letter from Eircom with free upgrade to 24Mb but now I know it was just a silly joke from eircom because after few months I still have maximum 7Mb what I’ve paid for.. no free upgrade.. it was send probably to keep another silly customer for a bit longer! Avoid at all cost!
February 27, 2008
fake lottery
a mail came to me some days ago telling me that i have won a sum of 2.5 million pounds as i have emerged a winner of some kind of lottery system which was conducted by a company called eircom.

i would request you to take some actions against these criminals who are looting innocent peoples like us by using your company's name.

i'm sending you all the informations about these criminals that i can get from them,which are as follows

Agent Name:Mr.Mack Davidson,
E-mail Address:[email protected]
Tell:Tell:+447045724323.

Name Of Courier Comapny:Frontier Forwarding Services,
Name Of Dispatch Manager:Mr Paul Anderson,
E-mail Address:[email protected]

[email protected]
email:[email protected]
[email protected]
TEL: +44 704 572 4323
TEL: +44 704 573 7844
TEL: +44 702 401 7955
FAX: +44 870 471 6613
Barrister Mack Davidson

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