We recently had a wedding at the Hotel DuPont in Wilmington DE. I will stipulate that the DJ arrived on time as obligated.

However, and most importantly, we gave the DJ a list of songs that were to be played. The list was largely 80s based and contained "must plays". Not only was the 80s centered list largely ignored, but our must played music was not followed.

For anyone who has a wedding coming up, the day, including the reception goes by extremely fast, between trying to get a bite of your food in, and meeting and greeting all of your guests. I just didn't have the time to get to the DJ, but I really shouldn't have to, given the amount of money we paid.

When I confronted the DJ after the wedding via email, he at first blamed the wedding planner, then he went on to blame me! He said that "what does it matter, you don't even dance" and "you wedding planner was unprofessional". He questioned my whole complaint.

He went on to say that no refund is warranted, when that was not what we were asking. We were asking for some of the money to be refunded because we were not happy AND HIS COMPANY HAS A STATED GUARANTEE OF SATISFACTION. Other guests had told us "we thought more 80s music was going to be played" etc, because that IS what we we planned on. We were even nagged by this DJ to have all of these songs listed prior to the wedding and he didn't play most of them! He went on to call my new bride 5 times, leaving phone messages, and to refute in about 12 emails a blow by blow retort against anything I had to say. Never saying, "hey, I'm sorry you feel that way, lets make it better."

I would NOT UNDER ANY CIRCUMSTANCES recommend this DJ. We were charged $1800 for what amounted to a monkey playing an itunes song list that he, not we, wanted played. His reaction to situation made things worse, and when you can't accept the fact that people are not satisfied, then don't post a guarantee, but most importantly, don't go into business.

This DJ acts like that US Post Office employee who knows you have no where to go and doesn't care about anything than collecting your money and sending you out the door.