Electrolux Washing Machine
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Category: Services
Contact Information
California, United States
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Electrolux Washing Machine Reviews
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Vsagar
October 29, 2010
Top glass broken
I have lodged a complaint about my washing machine a month back and we had 3 persons so far who have visited and had the same response 'the glass needs to be replaced and i have no spare ones on me, call the customer care and ask them to send someone else'. We call and explain in detail and they send another person who gives us the same reply.
I don't like to play this game, its frustrating and wastes my time.
If anyone is looking to buy a washing amchine, please do not go for a electrolux, their service is bad and quality is bad.
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satish prasad
September 14, 2010
after sale service of product
Hi i am satish ihave purchased a washing machine on 09/04/2008 fromsymphony radio which is in sarojni nagar. there is some problem in my washing machine due to which i have approched to ur service centre the name is Royal refrigeration and is in east of kailash. ithink its ur authorized servicecentre in south delhi the concerned person name is manpreet bhatia he told me that my engineer will respond u on 09/09/2010 but than no one came to me than they told me that he will come on 10/09/2010 at 11 a.m i keep him trying his phone but he didnt respond me in the same manner Mr.manpreet also didnt respond me and was not picking my phone.they told me that i am supposed topay Rs250 as the warranty period is lapsed iam ready to pay that but than alsothey dont responded me is it the right way to deal with a customerand is it the way to give after sales service to the customer.i want an action against this what had happend to me.
Regards
satishprasad
09873546665
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AlPal
March 21, 2009
Flooded House
An Electrolux Washer was delivered to my “brand new” home one day after closing escrow. Within a few days, the Electrolux Washer flooded my upstairs (location of laundry room) and downstairs. The cause of the flooding was a defective cold water valve that allowed the water to flow without control. The defective cold water valve was a known issue to Electrolux during two days of production, but the defective units were not recalled or repaired. Thus far, Electrolux has not accepted responsibility for the damages, and my “brand new” home has mold and flood damage throughout. As a result, significant portions of my “brand new” home have to be gutted, professionally cleaned by mold experts and rebuilt over the next 2 to 6 months. I will have limited use of my “brand new” home during this period as a result of the defective Electrolux Washer. MORE UNITS ARE OUT THERE, SO BE CAREFUL.
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