I had purchased electrolux grill micrwave. Few days back its glass plate was broken. I got its complint number many times then my call was answered the girl on other don't able to understand my problem. She said the person will visit within 24hrs but person came after 3 days and the plate he replaced is very diff from original. Its very light wt. samll in size. Its look very cheap quality plate which he said given by co.