I ORDERED A WEB NOTEBOOK FOR CHRISTMAS. RECEIVED ITEM BUT WOULD NOT CONNECT TO INTERNET. CALLED MICROSOFT AND THEY STATED ITEM WAS SO OLD IT WOULD NOT CONNECT ANYWHERE IN US. ITEM WAS ADVERTISED AS NEW. RETURNED ITME ON JANUARY 6, 2010. TRACTED AND WAS DELIVERED ON JANUARY 16, 2010. SENT INFO TO SELLER WHERE WAS DELIVERED AND DATE. HE COORESPONDED WITH ME THROUGH EBAY EMAIL, UNTIL I SENT THIS INFO. HAVE NOT HEARD FROM HIM SINCE. I STILL HAVE NOT RECEIVED MY RETURN MONEY, IT COSTED $35 TO SEND BACK AND ITEM COSTED $128 . BY THIS TIME THE 45 DAY GRACE PERIOD HAD LAPSED. SELLER WAS VERY NICE UP UNTIL THIS TIME. HE KNEW ABOUT THE 45 DAY GRACE PERIOD BUT I DID NOT, AND WANTED TO GIVE HIM TIME TO GET RETURN. MY MISTAKE. HE EVIDENTLY NEVER INTENDED TO SEND MONEY BACK. I GUESS HE WILL SELL TO SOME OTHER UNSUPPECTING PERSON.