I am posting to share a very negative experience I had with Elegantly Bound Books by Kelly Cooke. I ordered a guest book from her on 5/17/2010, using only materials featured on her site, noting my wedding date of 9/4/2010 and pre-paying the full amount, as required. Although her website promises delivery in 3-5 weeks, I went 7 1/2 weeks without hearing anything from her. Finally, I emailed to ask about the status of my order, and was told only that there had been "a delay, " and that I would have my book "soon." Two weeks later, I still had heard nothing, so I emailed about my order again, reminding Kelly that, at that point, my wedding was only 5 weeks away. I was told be to "be patient, " and that I would have my order in 2 weeks. A week and a 1/2 goes by with no updates, so I emailed Kelly again and was told I would have my order in one week, and again was told to be patient. At this point, I informed Kelly that my wedding was only 1 month away, and that I really needed my book soon. She promised that I would have it by Aug. 7. Not surprisingly, this date came and went with no shipment, and no email from Kelly. I finally just had to get my money back, but was left with no time to order another custom guest book.

My advice is to just stay away from this online vendor--Apart from an initial "sorry for the delay, " she never apologized or explained why it was not possible to fill my order as promised.