I have software from Steinberg that I cannot install, due to registration/activation issues related to their chosen Soft eLicenser required process. Companies like Steinberg are working with online licensing companies, like eLicenser, who offer no support or assistance of any kind. Steinberg is not able to provide viable solutions in a timely manner to customers, nor are they exerting any pressure on eLicenser to provide solutions or assistance.

When attempting to perform my Cubase LE 4 (and other software) registration/activation that came with my E-MU 1212m PCIe Audio System, everything goes just fine until I get to the final step where I input the Activation Code into Soft eLicenser Control Center, and it attempts to validate the registration online. What I get is:

"License Download"
"A connection to the Internet could not be established."
"Please verify your computer's network settings, network cable connections etc. to ensure that your computer has access to the Internet."
"License download failed."

Hmmm... I'm connected just fine to the Internet. I started by downloading the most current version of eLicenser from their website and installing it clean (v6.1.4.1049), I've followed instructions provided by Steinberg and disabled any and all firewalls, anti-virus, anti-spamware, allowed the suggested IP addresses and domains with both my system and ISP, and still get the exact same response that I'm not connected to the Internet.

What a waste of valuable time, resources, and patience. I think I'd rather try to stop a speeding truck on the freeway with my body.

My advice... STAY AWAY FROM ANY PRODUCTS WHICH USE eLicenser TECHNOLOGY!!!