Elite Extreme

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1 stars
(4)
Category: Other

Contact Information
Salt Lake City, Utah, United States

elitextreme.com

Elite Extreme Reviews

fastreds4 February 11, 2010
poor customer service and wrong product
Placed an order for a MyTouch 3G case, received the correct design but for completely different phone. PLEASE BEWARE!!! This company has a horrible track record and very poor customer service if you can even get through to them, whatever time it says you will be connected times that by 4 and you might be have a realistic wait time. After finally returning the product and not getting any response I called today and I was told I'd have my refund in 4 business days. Thanks elite extreme cock suckers, had no problem taking my money instantly and fucking procrastinating everything else. Do not take a chance with them like I did. You've been warned!
NicP74 January 14, 2010
Missing parts
I ordered a cellphone skin & clip hanger on November 18, 2010. Clip hanger arrived a week later, note inside package said that the skin was backordered. I contacted them 4 weeks later via email, no response. Again the following week, no response. Finally on Jan 8/10 I called (not a toll-free number). Put on hold a long time after I stated my issue. Woman came back on the line and said item would be shipped that day. I asked why my emails had received no response. She said their email peson as been sick. I asked if he had been sick for 5 weeks. She said he'd been sick for one week and had no explanation to lack of response. Apparently if I hadn't called, it would never have been shipped.
themotherof7 August 19, 2009
Did not receive merchandise
purchased cell phone accessories on-line. rcvd confirmation email. when no order status email arrived, i called the above numbers from their website. recording said i was #1 in the queue with a waite time of one minute. after one minute, phone disconnected. called numerous times (both numbers) witht he same result. finally aroung 3:00 in the afternnon, the phone was answered. i asked for status of the order. the CSR asked for the order number. i gave her the number. she asked for my name and when i gave it to her, she said they had no order in their records for me. i repeated my name. she then asked what kind of car i drove. i gave her the name, asked why and the phone disconnected. i tried calling back the rest of the afternoon until 5:00 getting only the message about being number one in the queue before the phone disconnected.
Teresa June 17, 2009
Never Received Merchandise
I ordered 3 cell phone covers on May 1 and as of June 17 I have only received one of them. The one that I did receive has already chipped and cracked. I have called every week to inquire when the other covers will be sent out. If someone actually picks up the phone they have the same answer. It is on back order and will be shipped out next week. Typically when the call rings through the call is disconnected. This is after listening to the IVR message repeat over and over that I am number 1 in the queue. There is nothing on the website to indicate that an item is on backorder.

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